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Computer My CD/DVD rom will not run! It just makes a grunting noise when I put in a disc.It's a fairly new dell desktop and I don't know what could have happened to make it stop working. It will not play a cd/dvd, I can't burn anything. I've tried going to START, RUN b/c I thought it just wasn't running automatically, but it just makes a grinding noise like it's trying to start working, but can't. I went into the device manager & made sure the DVD/CD-ROM drive was enabled. I checked for updates....I don't know what else to do. Any ideas?

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Hi gavo,
since its still new, you still have the receipt with you right? better bring it back to where you bought it and let them check it instead, we dont like to void the warranty. :)

were you able to use it even just once? try a different cd, if you use cd in your first attempt, try dvd the next, try movie cd or audio cd, just to isolate the problem.

just post your feedback here,

Posted on Jun 19, 2008

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"Even your Computer needs a rest"

www.thecomputerspa.co.nz


Hope this helps

"Even your Computer needs a rest"

www.thecomputerspa.co.nz

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1 Answer

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Is the CD drive display in my computer? yes

then clean up your CD/DVD rom for there is dust in it, specially on the lazer lens that let the rom read the CD/DVD.

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