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Pc,the product key has expired and I can not access my pc full properties and files. please I neeed help.

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Hi I hope I can help, is the computer licensed to9 you, if so call Microsoft and have them activate your operating system. You can still get in under safe mode by holding down the f8 key after the initial boot but before the op system starts, that way you can retrive all of your files incase you have to reinstall the operating system, if you bought the computer with the operating system please let microsoft know this so they can re-activate.
If all this fails you may need to purchase a license for you operating system, with saying that If you need a new license you may consider upgrading to windows 7
Have you ever activated the op or have you had a major hardware change like a graphics card as this will trigger a new activation prompt
Good Luck
Paul

Posted on Nov 15, 2010

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