Question about Western Digital My Book Essential 1TB External USB 2.0 Hard Drive

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When I plug in the harddrive to the computer, the usual "My Book" icon will pop-up on the desktop. When I click to open this icon the folder is empty and there is a processing icon that appears at the bottom right hand corner of the screen. But then nothing happens, the folder remains empty and none of my data appears.

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Hi Open computer icon and see if its there it should say expansion or something along that line, double click on it and see if your file are inside, the disc maybe labled F expansion drive

Posted on Nov 15, 2010


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Posted on Jan 02, 2017


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My WD Book was spinning and clicking constantly, so i unplugged the USB and the power source from my laptop. After plugging back in, it is no longer recognized on My Computer -- I've rebooted 2x. My...

Let's hope the spinning and clicking was caused by a bad circuit board in the WD Book, and not the Harddrive inside it.

To explain;
Inside the plastic external enclosure (Case) of the WD MyBook is an ordinary harddrive as used in a laptop, or desktop computer.

There is a small circuit board inside the case, that the harddrive plugs into. (Or there are wires from the small circuit board, to the harddrive)

The other end of the circuit board, has a USB cable attached to it.
The circuit board is an Interface Board.

It is this small interface circuit board that USUALLY goes out.
Harddrives are pretty tough, but they are a mechanical device, and are rated in hours of usage. They can fail.

What I would suggest is to buy an economical external enclosure.
Has the circuit board, USB cable, and everything needed, just needs the Harddrive.

Installing is easy. There are instructions included.

Now we come to the technical portion.
What size harddrive is it, and what technology does it use?

1) There are two sizes of Harddrives. They are measured across the Width.

A 2.5 inch harddrive is a laptop size harddrive.
(2 and a half inches across in width)

A 3.5 inch harddrive is a desktop size harddrive.

Once you open the WD MyBook case, and measure, you will know.
Pretty easy.
Looking at the harddrives label, will tell you if it is an IDE (PATA) model, or a SATA model.

If no nomenclature is readily apparent looking at the label, there will be a model number on the label.
Put the model number in your search bar.


250GB SATA harddrive. Also is a laptop size harddrive.

If you cannot find the information, just post the Model Number in a Comment, and I'll find out.

Example of a 2.5 SATA external enclosure,

Example of a 3.5 SATA external enclosure,

Example of a 2.5 IDE (PATA) external enclosure,

Example of a 3.5 IDE (PATA) enclosure,

The information on how to open a WD MyBook case, is not something the external harddrive manufacturer states.
For this we'll have to rely on videos that are made,


There are also other related videos to the right.

For additional questions please post in a Comment.


Oct 09, 2011 | Computers & Internet


How do I transfer purchases from iPod to another iPod

<p>Apple lets users buy audio files between five different devices as part of the license. These devices, other iPods, MP3 players or computers. You can use the iPod files from one device to another by copying the files from the first iPod with iTunes, then sync with the second iTunes library. <br /> <p><br /> <p>1. Close the device first iPod to your computer via USB cable. Close the media player and iTunes opens automatically when you recognize your iPod. <br /> <p><br /> <p>2. Click "Start" and click "Control Panel". Open the "Portable Media Devices" application of the window that appears. <br /> <p><br /> <p>3. Double-click the iPod icon in the list of stations. Click the "Tools" menu and select "Options." Click "Show hidden files and folders." Open the folder called '\ iPod_Control \ Music ". This folder contains all audio files on the iPod device, sorted by artist. Find the songs you want to convey in this folder. Click and drag these files to your computer desktop. Turn off your iPod computer. <br /> <p><br /> <p>4. Connect your iPod to your computer via USB cable. Open the iTunes media player. Click "File" and select "Add to Library". Navigating the browser and select the files you have stored on the desktop. Click "OK". iTunes import these files into the library program. <br /> <p><br /> <p>5. Click the device icon in the left pane of the program. Click the "Music" tab and check the box next to "Sync Music". Check the "Complete Music Library" option. Click "Apply." iTunes will begin uploading new audio files to your iPod. The program will notify you when the upload is complete. <br />

on Aug 05, 2011 | Computers & Internet


How to Download Files to USB Flash Drive

MS Windows Users<br /> 1.Connect the USB flash drive to an empty USB port on your computer. <br />Depending on your computer, there can be USB ports on the back, side or front. The flash drive can also be connected to an external port hub device. Once you connect it, the computer will automatically recognize it as a removal device.<br /> 2.Double-click "My Computer" on the desktop. You should see your USB flash drive's icon listed together with other removal devices on your computer.<br /> 3.Double-click the flash drive's icon to open the flash drive window and <br />reveal the contents saved on it. Locate the file you want to download to the <br />flash drive from its current location on your computer and right-click it. Click "Copy."<br /> 4.Right-click an empty spot on the flash drive window and click "Paste" to download the file to the flash drive.<br /> 5.Close the flash drive when you are done. Click the "Safely Remove Hardware" icon on the system tray. A new window will open. Left-click the flash drive and click "Stop." A message will pop-up indicating that it is safe to remove the device from the computer. Disconnect the USB flash drive from the computer (or external hub).<br /> <br />Mac Users<br /> 1.Connect the USB flash drive to an empty USB port on your computer. The computer will automatically recognize the device and display its icon on the desktop.<br /> 2.Double-click the flash drive icon on the desktop to open its window and <br />reveal the contents on it.<br /> 3.Locate the file you want to download to the flash drive from the location <br />where you have it saved on your computer and right-click it. Click "Copy."<br /> 4.Right-click an empty spot on the flash drive window and click "Paste" to download the file to the flash drive. Close the flash drive window when you are done and drag the flash drive icon to the trash can to safely eject it from the computer.

on Feb 01, 2011 | Computers & Internet

2 Answers

How to locate "my computer"

To put the MY COMPUTER icon on the desktop, click the START button and right click on COMPUTER. Click the "SHOW ON DESKTOP" item in the menu and your COMPUTER icon will show up on your desktop . . Easy, yes?

Nov 23, 2010 | Computers & Internet


How to install Firmware on your Sony PSP

<li> <p>Visit the sony PSP website by going to:<br /></li> <li> 2 <p>Click the Download Now button, which is located under Step 3 under the "Download Procedure."<br /></li> <li> 3 <p>Verify that the file will be saved with the name "EBOOT.PBP" and save it to your desktop.<br /></li> <li> 4 <p>Connect your PSP to your <a href="">computer</a> via the USB cable. When the cord is plugged in, select "USB Connection" under the Settngs menu on your PSP.<br /></li> <li> 5 <p>Let the PSP window open up on your desktop. This will take a minute, so be patient. From the window, select "View Files."<br /></li> <li> 6 <p>Select the Games folder from the open window.<br /></li> <li> 7 <p>Select and save the file into the Update folder. If there is not an Update folder already made, make one by right clicking your mouse and selecting "New Folder." Save the folder with the name "Update."<br /></li> <li> 8 <p>Safely remove your PSP from your computer by right clicking and selecting "Safely Remove" from the green arrow icon in the tray on the bottom left of your computer's screen.<br /></li> <li> 9 <p>Use the right arrow key on your PSP to highlight the Game icon from the PSP menu.<br /></li> <li> 10 <p>Scroll down and click on the "Memory Stick" icon. This is usually the last icon in the list.<br /></li> <li> 11 <p>Click the PSP Update icon and follow all of the instructions that it tells you to follow. You will now have the latest version of firmware on your PSP.<br /></li> <br /> <span>Tips & Warnings</span> <ul> <li> After the new firmware has been installed, you can delete the update from your PSP to free up space.</li> <li> None of your saved files will be deleted from updating firmware versions.</li></ul><br />

on Jan 04, 2011 | Sony PlayStation Portable (PSP) Console

1 Answer

How do I check the ink level from my computer

  • Check the back of your computer to make sure that the printer is appropriately connected to the computer and is plugged in. If the printer is not plugged into the computer, find the printer jack on the back of the computer and plug it in before you move on to the next step.

  • Click on the "Start" menu button which is located on bottom left hand corner of your screen. Click on the "Settings" bar and notice that a list of functions pop up to the left of the settings button. Click on the control panel icon.

  • Look for the printer/fax icon in the control panel window. Double click on the printer icon.

  • Find the icon for your printer in the opened window and right click on the icon. Now click on the "Preferences" option.

  • Look for the menu box pop up with tabs near the top of the box. Click on the "Services" tab.

  • Click on "Service this device." You will find the button on the Services menu that you just activated.

  • Click on the estimated ink level tab and a graphic will appear indicating how much ink is left in the cartridge.

  • Oct 30, 2010 | Computers & Internet

    1 Answer

    My dell dimension has all green lights but the d is orange

    Dell Support > Dimension 2400 desktop computer > Service Manual >
    Advanced Troubleshooting.

    I'm going to change up my usual method of providing a solution for a Dell
    product, and finding information on their support website.

    Navigation around Dell's Support website leaves a lot to be desired.

    Start with,

    A) Type - Dell Support in your browser search bar, and left-click on the
    search icon

    B) This is where it will take you,

    C) Now left-click on - Start Here, in the green button, under the heading -
    Support for Home Users

    D) Under the - Support Options heading on the left side, go down the list,
    and left-click on - Manuals

    E) Give it a couple of seconds, and the - Get Manuals for Dell Products,
    window will come up.

    F) Under the middle heading - Choose a Model, left-click on - Select Model
    in the green button

    G) Now click on - Desktops

    H) Click on - Dimension

    I) Scroll the list down, click on 2400, then go down, and click on - Confirm

    J) Click on - English

    K) Under the blue HTML Documents heading, left-click on View, to the right of
    Service Manual

    You are now here,

    In the list left-click on Advanced Troubleshooting

    Look at the chart under the heading - Diagnostic Lights

    "Another failure has occurred"

    Going down the chart you see the possible failures that can occur.
    Indication is to "Ensure that the cables are properly connected to the
    system board, (Motherboard), from the Harddrive, CD drive, and DVD drive."


    Are you aware of how to do this?
    How to open your computer case, alleviate Static electricity from your body
    BEFORE, you reach inside your UNPLUGGED from power computer, and
    also know what cables they are referring to?

    Go back to the main menu.
    Left-click on Removing and Reinstalling Parts
    Left-click on - Drives

    Adding or Replacing a CD or DVD drive, shows you where the drive/s are
    Replacing a Harddrive, shows you where the Harddrive is located.

    The Harddrive, and the optical drives, (CD/DVD) are IDE.
    Also known as PATA.

    They use this type of interface data cable,

    Must be plugged in tightly, and in the correct orientation.

    They use this type of power cable, (standard 4-pin Peripheral power cable)

    This power cable must be plugged in tightly to those peripherals also.
    (Harddrive's, and optical drives are Peripheral components)

    Anti-Static Precautions:

    Your body carries Static electricity.
    Static can fry out (Short Circuit), the delicate hardware components inside
    a computer.

    Computer Unplugged from power, computer case open, working on a table,
    TOUCH the metal frame of the open computer case, to relieve your body of

    If you leave your computer in the middle of working on it, upon your return
    Touch the metal frame again.

    See if the cables above are connected tightly. If there is ANY doubt, it doesn't
    hurt to unplug them, and reconnect them.
    After you have done so, plug the computer back into power, WAIT 1 minute,
    turn the computer on.

    Suggestion is to leave the computer case open at this time, and Do Not reach
    inside. You are testing. If there is a chance that children may access your
    computer before you are done testing, then close the computer case.

    My suggestion to leave the computer case open, is that you may have to go
    back inside, if the above does not cure your problem.

    Would like to know your findings. You can post back in a Comment.

    Jul 18, 2010 | Dell Dimension 2400 PC Desktop

    1 Answer

    My Book 500 GB does not work with Vista

    For that you have to uninstall all usb drivers from computer then it automatic installed.
    Right click on my computer icon then click on property then click on hardware then device manager.
    In device manager you can see all driver list.Go to usb controllers then uninstall all usb driver 1 by 1 when you right click on usb driver click on uninstall.
    Then restart computer then check.
    If still face same issue then right click on my computer icon then click on manage then go to disk management
    Then removable storage check you find there your drive if you find then explorer it.
    Also check in bios that USB Legacy 2.0 is enabled.

    Let me know if you need more assistance.

    Oct 01, 2009 | Computers & Internet

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