Pressed the scan button, it says optional network scanner not installed, what does it mean? this there a hardware piece I should buy? what's the part number?

• Welcome [ What's in the Box ~ The Xerox DocuMate 510 Scanner ~ What You Need ~ Documentation ]
• Installation [ Before You Begin ~ Step 1: Assemble the Scanner ~ Step 2: Install the Software ~ Step 3: Connect the Power Supply ~ Step 4: Connect the USB Cable and Turn on the Power ~ Additional Applications Available with Your Scanner ~ View the User Guides ~ Register Your Scanner and Check for Updates ]
• Scanning [ Loading Documents to Scan ~ Load a Stack of Documents ~ Load a Single Page ~ Scan from the One Touch Button Panel ~ Check the Scan Settings Before Scanning ~ Using the One Touch Panel ~ About the One Touch Button Panel's Names and Icons ~ The Default One Touch Settings for Your Scanner ~ Configuring the One Touch Buttons ~ About the One Touch Properties Window ~ Selecting New Settings for a Button ~ Setting Destination Application Properties ~ Selecting Document and Page Format Options ~ Scanning with Optical Character Recognition (OCR) ~ Renaming a One Touch Button ~ Selecting Options for a Button ~ Creating a New Scan Configuration ~ Editing or Deleting Scan Configurations ~ Configure Before Scan ~ Scan and Burn to a CD ~ Scanning with Event Forwarding ~ Creating an HTML Web Page from Your Scanned Documents ~ Transferring Scanned Documents to Storage ~ Checking the Hardware and Setting the Lamp Power Saving ]
• Scanning with the TWAIN Interface from PaperPort [ Accessing the TWAIN Interface from PaperPort ~ The Two TWAIN Interface Options ~ Scanning from the TWAIN Basic Interface ~ Scanning from the TWAIN Advanced Interface ~ Adjusting the Image with the Advanced Interface ~ Adjusting the Resolution ~ Adjusting the Brightness and Contrast ~ Adjusting Gamma, Saturation, and Color Hue ~ Adjusting Input Size ~ Creating a New Advanced Interface Profile ~ Display the Device Configuration ~ Setting Up PaperPort to Work with Your Scanner ]
• Scanning with the WIA Interface [ Fine Tuning Your Scans ]
• Maintenance [ Clearing Paper Jams ~ Care and Maintenance ~ Cleaning the Scanner Glass ~ Cleaning the Automatic Document Feeder ~ Replacing the ADF Pad Assembly ~ Replacing the Roller Assembly ~ Troubleshooting ~ Error Light Troubleshooting Codes ~ Uninstalling Your Scanner ~ Uninstalling the Scanner and One Touch Software ~ Uninstalling the PaperPort Software ~ To Install Another Driver ~ Xerox DocuMate 510 Scanner Specifications ~ Xerox DocuMate 510 Parts List ]

PLEASE SEE THE COMMENTS ON INSTRUCTIONS TO REINSTALL

Hi! My name is Mace and I'm here to help.

Scan options will not be available if you failed to install the scanner driver in your computer.

How do you know if the driver for scanner is not installed? Connect your printer directly to your computer. Meaning, it is locally connected and not on network. Assuming you are using a Windows OS, on Control Panel double click Scanners & Cameras icon. See if your unit is listed. If your unit was not there, then it means that the driver was not installed.

I do suggest you run again the cd installer that comes with your printer all in one to install the driver for scanner.

I hope this answer will help you. Post back if you still have some questions.
Thank you for using Fixya.

Hi
I think you will need to run the cd installer again to install the scanner driver on your printer.

You can check if the driver of the scanner was successfully installed once you view on the Scanners & Cameras inside the Control Panel and see the image of your printer scanner. It means it is connected and ready to be used. If you can not see the icon of the printer scanner there, then, it could not be installed or the printer is attached to other pc in the network.

Remember to use the printer as scanner, it should be attached locally to the pc you are using. Pressing the Scan button in the printer will save the scanned documents in the computer as pdf files.
In order to save the documents as jpeg files, you must need to use the scan option on the Scanners & Cameras inside the Control Panel.

Hope it helps. Just post back if you still have questions.

On this model there is a SCAN in black and white or color buttons but you need to have something on the glass to scan. Once it scans it prints!!!

Now lexmark software if installed comes with a program to scan with. you need to check under your prgrams folder under lexmark for the scanning software that was installed with the print driver.

If you open the lid and you do not see the white light chances are your scanner has and needs a bulb inside and at the point to install one of these you might want to concider a new printer.

Please be considerate and leave your feedback and comments and ratings before you leave, Thanks

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

MFP usally means Multi Function Printer and these tend to scan as well as fax and print. Install all the software and it should be pretty self-explanitory. They may be a scan button on the printer or in most software packages such as Word.

Try to reinstall the driver. If not help try scan with other program like "Microsoft scanner and camera wizard".

On the device you want to chose the SCAN option and set it to ONLINE.
You then need an application that does TWAIN scanning and aquire image data. Set your scanner device yo "Canon Color Network Scangear".
A freeware product you can use to test is irfanview
You would otherwise need to do an aquire / TWAIN scan from MS Word or Adobe Acrobat (full/pro) or another software that does TWAIN scanning.

Yes,you do have to buy the sent kit.But remember the sent kit Scan to e-mail and not directly to the computer.Your company have to have a mail server to be able to work properly.Adobe have software that you can buy that chance word document to PDF.

Although the original poster mentioned networking he/she also seemed to be asking about HP all-in-one issues in general and Vista compatibility. Networking, scanning, copying and printing can have seperate and integrated issues to varying degrees. This may not just be a scanner networking general query.

In my case I downloaded and installed the additional bundled software per HP's advice while trying to get the scanner to scan at the dpi level advertized for the unit. Neither Vista or HP had drivers that worked unless I installed the package. Low resolution scanning worked fine as well as the copying and printinting features. I rarely need such high scanning options but it should have worked as advertized since it was sold by an HP distributor as Vista compatible.

The downloaded AIO did allow higher resolution when scanning but caused other NON-NETWORKING issues. My computer is not networked. There is also the issue of the scan button on the printer not working with Vista. It does work with pre-Vista. Again not a network issue but a driver issue with Vista.

Taken from the MHTML file from the unit software found after the purchase......

HP Printers - The Scan Button on the Printer Does Not Work Correctly When the Printer is Connected to a Windows Vista Computer

Issue
When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly.

Solution
Scan documents using Windows Fax and Scanning or Paint.

Cause
The drivers in the Windows Vista operating system do not support button press functionality on the printer. END EXERPT.

Button functionality. DPI resolution. There are driver issues with some of the HP units and Vista. Not just networking issues.

In my opinion these issues should have been fully disclosed prior to purchase or functional Vista drivers should be an option. Therefore I offer the warning that Vista may have issues with this and other software and hardware.

I only speak of non-networking issues but either way a unit should work as advertized or sold. My comments are based on my personal experience with one unit in this particular situation. After all Vista is fairly new to most of us.

Vista?

Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax


When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly. Solution Scan documents using Windows Fax and Scanning or Paint. Scanning with Windows Fax and Scanning

1. Click the Start ( ) icon.
2. Click All Programs .
3. Click Windows Fax and Scanning .
4. Click New Scan .
5. Click File and then click Scan .

Scanning with Paint

1. Click Windows .
2. Click All Programs .
3. Click Accessories .
4. Click Paint .
5. Click File and then click From Scanner or Camera .
6. Click Scan .

Cause The drivers in the Windows Vista operating system do not support button press functionality on the printer. link to above info from HP