After taking a few pictures (say 5), if the camera is turned off, then on again, the picture count will reset to 1, though the film does not rewind. If the camera is turned off/on again, it will often unwind the film (not rewind) to then end of the roll and an E appears in the picture count. Any suggestions?
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if the film drive cogs are all ok then its the film advance drive gears on the motor drive striped or slipping,,you could test this by opening the camera and genteelly holding the film advance cogs with your finger and pressing the shutter if the film advance cogs stop turning then the drive gears are slipping or striped? this could be caused by the after load censer in the camera not censing the end of film roll and trying to get another frame out of it? like it read a 24ex as a 36ex but the censor faled to stop the motor drive winding on and that striped the gears
I would suggest you buy an off-brand roll of 12 or 24 exposures. Run it through the camera taking snaps of anything -- but make sure you vary the lighting, ISO, shutter speed, aperture, etc. as you snap the pics. Don't worry too much about composition. This roll is a quick test, NOT for photos to keep.
Have the film developed and then follow-up with comments on the results. I'll gladly assist you further at that time. Char1ieJ
This is normal operation for the Canon Rebel film cameras, they are designed to pre-wind the film so each time you take a picture the camera winds it into the film cartridge. This means if the camera has a problem or the film door gets opened by accident your pictures are safe in the canister.
Looks like you are not loading the film onto the take-up spool correctly.
Go back to the development store and ask them if they can give you a spool of waste film (e.g. one that got exposed to the light or something). Otherwise buy the cheapest film you can find.
Load the film in the camera. Take a few frames. Open the camera back up a bit, the film should have advanced. You will be able to tell this because there is more film on the takeup spool. The frames are also numbered nearby.
It might take you a few goes to get the film to load correctly. If no luck, maybe the file wind-on is broken and the camera needs repair.