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My Samsung ML-2510 laser printer is frequently not pulling the printer paper through. What can I do to correct this?

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  • johnyimnd Nov 15, 2010

    Tried suggestions and did not help.

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  • Master
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Pull out the paper tray and clean the feed rollers with alcohol or water. Use a clean cloth as well.

Thank you and good luck!

Posted on Nov 15, 2010

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  • Master
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Check if the paper feed roller are working without any damaged on them, Then try to turn off the printer, remove the power cord, press the power button for 10 seconds. Check if the rollers are align and the paper guides, and that no obstruction that may cause paper jams, then try a new **** of compatible paper and see how it goes.

Posted on Nov 15, 2010

  • Rodie Nov 17, 2010

    if no physical or mechanical issues found in the printer, you may need to make sure the papers are placed properly on the tray and I'll recommend updating the driver and firmware for your printer if this has not been done. You can check the Samsung web site to look for the updated driver and firmware.

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Without more specific information on where the jam is occurring in the printer difficult to provide a specific solution.

However, if you are having problems with paper jams you may find it helpful to work through the interactive troubleshooting guide found on this page under the Troubleshooting tab:

http://www.samsung.com/sg/consumer/pc-peripherals-printer/printer-multifunction/mono-laser-printer/ML-2510/XSS/index.idx?pagetype=prd_detail&tab=support

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Trust this is helpful. Please vote. Thank you. :)

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