I downloaded everything on my computer to SimpleTech external hard drive - so as to restore my laptop computer.
In trying to put everything back onto my computer I seem to have lost almost everything. A Dell technician was able (after 2 1/2 hours) to retore my photos, but none of my correspondence, recipies or embroidery programs - huge files).
Then, Dell restored my computer again - now I cannot find even my pictures. I feel they must be on my SimpleTech drive somewhere - seems I have 18,000 files on it, but I sure cannot find them! HELP
i think the dell technician was re-format your computer. once the computer is reformat.. all the file in your computer was gone and you will never see it again, unless they copy your files. thanks!
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hello jeanie, check out this. It is simple tech's technical support. fill out the form, and they an help you with technical support there. These Simple tech drives have been crashing alot lately.