Question about Bose & Wave& Music System

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Bose Wave Radio w/single CD player on top

The CD player will no longer play a CD. It spins but won't play. I found traces of soda that may have dripped inside player.

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  • Anonymous Aug 17, 2008

    Yes, we do have the same problem. I would think that a player that warrants the name BOSE, would last alot longer than this one did. Especially when you pay over $500.00 for it. Nothing has spilled, it simply stopped playing. The radio works fine. The cd spins and the display says DISC. I did try to slide the lens back and forth and cleaned it with alcohol and a q tip. Any help would be greatly appreciated. Sincerely, Ms. Diane Reif, Audubon, N.J.

  • gusnite Aug 19, 2008

    Same problem as others. The CD player itself is substandard. I'm not sure I fully understand the suggested fix that involves lighter fluid and new grease. Can anyone explain further?

  • amerith13 Jan 05, 2009

    I have a very similar problem with a top loading bose single cd player. Some difference in n symptoms are that it will read some tracks while not playing on others. Also, at times it will read no disc. The most consistent symptom is that it will play the first several tracks, and then it basically go silent. You must forward several tracks, and it will then eventually begin playing again. Any suggestions? I am going to change the battery after I post this to see if this helps.

  • Anonymous Jan 26, 2009

    Zame problem as bandygirl's except no spillage. Simply put CD rotates but does not play.

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My Bose Wave Radio/CD developed this problem about a year ago. I don't use the CD player much and kept the unit clean. The disc spins but, the system does not read it. Cleaning the lens with cotton did not help.

Read that Bose charges $75 to fix this problem.

Posted on Sep 24, 2008

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The problem of won't read ; won't play ; and "no disc" displayed is in the mechanism in the roller that moving back and port bringing the lense set .The roller is under the tray which you put the discs. The old grease their is hardened already that cause abnormal travel of roller. Clean that by using a lighter fluid or like that fluid,, in order to take the old dirt grease and replace it with a new one, a first class grease type-A grease put only little amount in the roller. Wipe the lense with a use of cotton buds without any chemical use .Try this solution so performance will be better.. feel free for asking assistance rate me a fixya ...

Posted on Jun 19, 2008

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Bose does not release their parts lists or schematics, effectively creating a monopoly for parts and repairs. In fact, their web site says that the Bose factory is the only option for service or repair. They used to list a flat rate repair charge on the web site, but removed it - probably because it scared too many people. Their troubleshooting guide (below) might help, but it's very simplistic.

Before you invest in expensive factory repair on one of these trouble prone sets, you might want to investigate the new HD radios -- better sound at a MUCH lower price.

http://www.bose.com/controller?event=VIEW_STATIC_PAGE_EVENT&url=/customer_service/owners/troubleshoot/index.jsp

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Unfortunately Bose will not release their schematics or parts lists, effectively giving them a monopoly on repairs. Their web site, www.bose.com, offers to repair most Wave radios for $100 or to give owners of broken sets a $200 allowance towards the purchase of a new Wave. Before spending the big bucks though, you might want to check out the new HD radios. Better sound and a MUCH lower price.

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Sounds like the disk has not finalised correctly. Computers can play CDRs when they are only partly completed as they search the disk fro the files. A CD player expects to find a Table of Contents to tell it where the tracks are and if this has not written correctly it will not play on ordinary CD players but will work in computers.

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I've repaired about 10 type Bose AWRC3x (the radio/cd model with lift up lid and top controls). If the cd won't play or skips, try cleaning the lens VERY carefully with a cotton bud with some isopropyl alcohol. Let it dry then try again. This will help in about 1/3 of cases.

After that, a new laser unit is needed. They cost around 15 pounds,30 dollars, (Type SFP100s with 13 pin connector made by Sanyo). You need to have some electronics experience to take the case to bits to get the laser deck out, change the cd laser and reassemble. Basically, DISCONNECT THE POWER! Remove the 3 screws on top, turn over and carefully prise the front of the base away from the top cover with a table knife or similar. Lift off the top cover - be careful with the lid ribbon! The deck can be disconnected from its ribbon cable and wired connector very carefully. Take the deck to bits and fit the new laser head (take photos if you think it will help). Remember to unsolder the shorting 'blob' of solder which protects the new laser from static till its fitted.

On the bright side, there is no tracking etc to set up, that's all automatic so usually they work like new with a new laser fitted. I have to say this is the weakest feature on the Bose CD radio, the actual electronics rarely gives trouble.

Hope this helps Steve O'Donnell

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