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When i turn on my philips freevents 11nb5800 notebook on, after the philips logo then the bar that has windows loading above it, the screen just stays on this and does not start up. i have done the memory diagnostic tool and it says there might be a software or hardware problem.

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When you power on your system start tapping F8 key so that you get advanced options
choose safe mode and press enter
it will ask you about operating system
press enter again
when you get user name options log on using an Administrator
you will get a pop up and you just have to click no
it will give you option for a system restore
choose a highlighted date when you are sure that the system was working fine
within 10 mins your system will restore and will boot to windows
log on and hopefully the issue will get resolved
or else let me know what happened.

Posted on Jun 19, 2008

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