Question about Refrigerators

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I have an LG refridegrator (LFX25975) just over a year old. The water dispenser will sometimes get stuck on. The problem is with the lever that you press the glass against. It can easily get wedged into a spot and will not spring back to the off position. It is not an electrical problem or the actual valve. Dispenser works fine if you press the button. Also, if you go immediately from getting ice for your glass to filling up with water the door for the ice dispenser tends to get stuck open and will not close unless you give it a nudge. Nothing seems to have actually broken. It's all plastic and it just doesn't fit together like it use to. I know I could spend several hundred $$ to have it fixed, but then I feel it is likely to be in the same situation in a year. To get better access to this location I think I would need to remove the ice maker which I don't think I want to do.

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  • youngren600 Nov 17, 2010

    Thanks for the input. It looks as if an outright fix may be beyond what I can do myself. I would be curious if anyone else had encountered similar problems with LG refrigerators. One person had posted a problem that sounded very similar to mine. Also, I looks as if LG has redesigned their water dispenser which could be a sign that they have realized that the original design was no good.

  • Michael Walmsley Sep 12, 2013

    I am currently having a very similar issue. I called LG and since it is out of warranty (around 3 years old) I have to call one of their certified repair people and they charge around 70-100 dollars just to walk through your door. . .

  • Gary
    Gary Nov 20, 2013

    I have the same problem with my 4 year old rifrigerator.

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Hi! Check this site to see if your warranty is still good, http://www.lg.com/ca_en/support/product/support-product-profile.jsp?customerModelCode=LFX25975ST&matchedModelCode=2300000214&searchEngineModelCode=LFX25975ST&initialTab=documents&targetPage=support-product-profile on units manufactured before Sept. 2007 it has 2 Yr manufacturer warranty, on units manufactured after that date, the warranty is 1 Yr. unless you bought extended warranty. The compressor, condenser and evaporator coils have 5 yrs. and 7 yrs. accordingly.
Register your product and inquire about your specific warranty. It is worth the try!!
Good Luck!! A HELPFUL - 4 THUMBS - rating for this solution would be greatly appreciated. Thank you for using FixYa.

Posted on Nov 17, 2010

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Well, I always usually try to fix a problem, if I can, but after listening to your whole explanation, I'm inclined to agree with you about the fact that, even if you do repair it, you'll be back doing it later, and on and on.
I'll tell you what I would do- I would contact LG, and explain what the problem is. Sometimes certain parts become recalled, and are replaced for free (along with the whole unit), and it never hurts to check. Hopefully, they would help with the repair cost, but I doubt it, but you may get some spare parts, in case it breaks in the future. A lot of the cost of repair can just be the service person having to run down the parts, charging you time and mileage.
Check with LG, and hope they can help you, and good luck!

Posted on Nov 15, 2010

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