Question about Hotpoint HSS25GFP Side by Side Refrigerator

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I have a Hotpoint refrigerator model csx22dme. Side by side with icemaker and it is about 15 yrs old. It runs great for a day or several hours and then there is no cooling. If I turn the temperature control knob several times you can hear it start cooling. It will run great for no consistent time and then stop. I have cleaned the coils and still it just quits.hotpoint refr

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Posted on Jan 02, 2017

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SOURCE: hotpoint side by side icemaker

Dear friend,
ngfam at you service! happy to assist!

Perhaps you should try service!
We sell appliances for 65 years and I recommend this nation wide Factory repair service!

Call A&E Factory Service /They service nation wide
And are available 24/7 for making appointments!

If the appliance is 10 years old or more,it may make sense not to invest any money to fix it!

Happy to assist you,

Posted on Aug 29, 2008

  • 62 Answers

SOURCE: Side by Side GE Hotpoint Refrigerator HSS251FMCC

You may have a double problem. One, you state that the damper stays shut. if the box is running 50 degrees, it should be wide open, My question is, do you think because that there is no air from the damper that it is closed? The usual problem on these units is that it is not defrosting and the evap coil gets blocked with ice. This will cause an air flow problem to the ref side, although the freezer seems to work. The most likely cause is a bad defrost heater. If not, then possible a bad damper if it is not opening.

Posted on Sep 01, 2008

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SOURCE: on my side by side hotpoint the water despenser is not workin

check water solenoid

Posted on Jan 02, 2010

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SOURCE: Hotpoint refig side by side

No, no filters, but, during time scales deposit in the valves of the water and ice dispenser. In the user manual it's clearly stated that the unit must be descaled every 2 years.
Yes, this is a job for a pro, the door of the fridge must be completely dismantled to access the mechanism and the water valves. BTW if the scales have completely obstructed the valve then it must be replaced, and the only ones with access to a replacement part are the pros.

Posted on Oct 13, 2010

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SOURCE: Hotpoint G/E Side by side refrigerator Model

There is ice build up hitting the fan....
Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

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Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

Posted on Nov 25, 2010

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It freezes up every three days i have it set on five it not but two and haft yrs old plese help me thank you

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Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer


Aug 31, 2010 | Hotpoint HSS25IFMCC / HSS25IFMWW Side by...

1 Answer

Fridge in storage for 4 yrs, now not cooling

Good day,
After that much time, be sure the fan motor in the freezer compartment is running, as well as the fan motor on the back bottom behind the cover by the compressor. Either could well have frozen up after 4 years of storage.
As well a refrigerant leak could have developed because of the time frame. However, if it is less then 5 years old, the sealed system would still be under factory warranty.

Apr 03, 2010 | Hotpoint HSS25GFP Side by Side...

1 Answer

I am looking for a reliable refrigerator that will last for $3,000.00 or less. What brand(s) would you recommend?

I have had great service from my Hotpoints that are realy Ge. They Are made in, In. USA
I have 5 working know. 1 is 15 yrs, 3 that are 5 yrs old, And a 1 year old. I clean under them with a vacuum and a brush every Labor Day. Because its easy for me to keep track of it.
hope this helps you.

Aug 15, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer


hi there.u might hav a ice build up on the evaporator.the defrost element might be faulty.more ice less air flow

Jun 09, 2009 | Hotpoint HSS25GFP Side by Side...

1 Answer

My ice maker isn't making ice

the way the ice maker sits in the front of the freezer I personally think is not a good design.nice but not good.most every k.a. superba that had problem with icemaker that i have checked had a bad ice maker.replace the icemaker.but you may want to check all tubing connections from water valve to icemaker and make sure no break in line.most likely it is the ice maker.that ice maker is not a cheep one.good luck.

Mar 24, 2009 | KitchenAid Superba Architect KSCS25INSS...

1 Answer

HSS25IFMDWW- freezer frosting up but working

sounds like the defrost thermostat or you may have a crack in the water line causing the freezing.

Jun 10, 2008 | Hotpoint HSS25IFMCC / HSS25IFMWW Side by...

1 Answer

Fridge makes loud moaning sound

It is the control board. There is a recall on certain models and serial #'s that will cover the parts, but not all are covered. do a google search for hotpoint or GE howling noise. you will find out all the info you need.

Mar 14, 2008 | Refrigerators

2 Answers

Freezer not getting cold enough

Have you tried re-gassing your fridge maybe one of your lines may have a leak,let a refrigeration technician check it out to certain

Nov 28, 2007 | Refrigerators

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