I can't get the front cover off the refrigerator for fear of breaking it. It there a trick that I am not aware of? I think the dispensing switch underneath it is bad, and I need to check it. I have no power at the water valve when I trip the dispensing switch.
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You either have a bad contact switch or the mounting pins holding the switch are broken. This switch is behind the dispenser cover. On the bottom of the cover there are two slots for a flat head screw driver to pop the cover off. There are several plastic tabs on the cover sides and top that you must be careful not to break. If you have a plastic round piece where the water dispenses you will have to remove this. Squeeze at the top and the piece. There are tabs that will release. After you have removed the cover there is a touch pad control board - inspect for burn marks. You will need a small screw driver to pry the electrical connector free. Set the cover assembly aside. You will see a green control board. Ground yourself by touching something metal. Static will knock out a control board.
There are several screws holding the board. Remove the board. Know you can see these small contact switches. One on the left side for the ice dispenser and one on the left for the water dispenser. Inspect the housing upon which they are mounted on for broken pins. The contact switch easily slides off these pins.
So, either the control board, the contact switch or it's housing is broken.
Or, you have a bad water solenoid valve. This is located in the back lower left hand corner of your refrigerator. You need to un plug your refrigerator. Pull it out far enough were you can remove the bottom cover. There are 2 solenoid valves. The solenoid valve with the water line running up the back of your refrigerator is the ice maker solenoid, the other is your water dispenser valve. You need to take the wire connectors off the valve. Using a multi-meter check for continunity.
I am sorry I am not their to repair your unit,
Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components.
Remove the top freezer door hinge cover and disconnect the plug there . This will remove power to the dispensor . Remove the dispensor grill , and also the 2 screws at the bottom of the dispensor front . Lift the front up and out , and remove the plug on the front . You should now see the white switch bracket . On the left side , is the ice dispensor motor switch , when usually , one of the spears holding the switch breaks off , not allowing the ice dispensor to work . If this is the case , the part number is 2180226 . Only held on by 2 screws . When/if replaceing , be sure to put the plastic spacers in the correct position next to both switches , and be careful not to break one of the spears , holding the switches .
Sounds like the water activator switch is sticking.
It may help to clean the area where the switch is including the hinge. Remove the dispenser cover by gently prying starting at the
bottom going round and round a little at a time to prevent from breaking it.
When it's off the screws will be exposed to access the other components.
Since shutting the door stops it the above is most probable but the water inlet valve on the back where the water supply comes in could be sticking.
Insert a butter knife between the dispensor grate and the dispensor cover about 1 " from the side and push inward , to unsnap the plastic clip on each side (at the bottom) . Then lift upward , to unhook the top portion of the dispensor cover . There should be a single plug to disconnect to completely remove cover . FIRST , remove the top freezer hinge cap and disconnect the plug there , as this will disconnect the electricity going to the dispensor and avoid any electrifying experience .
more likely the switch braket has broken. this unit has a bracket that holds the micro switches on small plastic pins and they break easily. you didnt list a model number but you an secure the part thru partsdirect.com and here are the steps for repairing the unit:
first unplug unit
remove disp cover, look on bottom edge of the cover and you will see 2 slots for a flat tip srew driver carefully pry the cover off
you will expose the switch bracket and most likely will see the broken pins.
just change the switches and light socket over to the new bracket (dont forget to install the switch spacers)
some models have 2 screws under the drip tray as opposed to having to pry the cover off.
If this doesnt sound like your refrig post a complete model number and I will get you the proper instructions. thanks peyton
Melissa, you don't get it from the inside. Remove the drip tray by pulling it out. You should see two screws holding the dispenser cover on each side of the bottom. Remove these screws and push up on the dispenser cover, there's 3 hooks on the top. Unplug the harness from the dispenser board and get the cover out of the way. Now is the hard part. You have to get at the module itself that holds the paddle. These can be a fight. If you go to Sears.com, go to appliance then parts and post your model number you should get a breakdown of the dispenser that will guide you. Catriver..post back