Question about GE Monogram Side by Side Refrigerator

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My refrigerator won't stay cold. The freezer is working but not the refrig side

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I have the GE Monogram ZISB480 side by side. Once again I have your same problem of the freezer freezing (good), but the refrig does not go below 45-50. All the official repair guy did was do a quick 1 hour defrost. I did that also just two weeks ago and it was fine. Now it is not cold enough again. I just looked in the freezer using a mirror I was able to push a 2"x2" trap door open towards the fridge. It must be automated and malfunctioning. Why the heck the repair guy didn't work on that? This week I'll call for another repair job ($85 for him to just come to my door) and ask him to fix the trap door. -Bob

Posted on Nov 27, 2010

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