Question about Kenmore 13873 Stainless Steel Built-in Dishwasher

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My customer has a kenmore dishwasher model# 13833k601. It seems to excessive steam coming from the bottom of unit. It has ruined a wood floor and the walls behind were full of mold. I haven't experienced it personally but she says you can't put your hand underneath because of the heat and steam.

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This is NOT normal and should NEVER happen, there must be some sort of leak or the like from under the unit. Steam coming out, is very unusual, as steam is usually NOT generated by the unit, I suspect, that it is more condensation from under the unit that's more likely that any steam damage, as if it was steaming that would suggest that the water is Boiling or at least being heated to a steaming temperature, and water inside the unit, simply isn't heated up to this temperature, the water may be steaming, but it is not steam. well hopefully.. That's of course unless we had a fault that would overheat the water?
One does indeed require an out for all the fumes etc, however mostly all vapors are contained inside, and if there is any evident on the outside then we must suspect a hole or some way for the water to get out the bottom. Sometimes the Overflow tanks, can over fill, and then you can have water coming out indeed, usually though this is fairly evident, but it may have just been a drip drip drip... as they all soon add up...
If the floor has rotted out, then i would also wonder at the inside condition of the machine, and the bottom panel too.. it may have rusted almost right through? it needs to be checked too..
You need to perform a thorough check of the machine to assist i give you a link so you can download your service and repair manual. below.
Below, is a DIY self help website to assist you too.

Posted on Nov 15, 2010


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