Question about Frigidaire ATF6000ES Front Load Washer

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I have a Fridgedaire front loading washing machine that is showing an e20 message. It doesn't seem to be draining properly. I noticed on your website that we need to go inside and clean out "things". Can you tell me how to get inside (through the bottom panel on the front or through the back) and what needs to be cleaned out. Thank you!

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Hi,

E20 means the washer cannot drain. You will need to pull the unit out and remove the back access panel. The drain pump is located on the floor of the machine just below the tub. Generally the hose between the tub and the drain pump gets clogged and needs to be cleared. So check there first.

Procedure more explained - You need to remove the back panel of the washer and access the pump through there or tip the washer on its back and access the pump through the hole on the bottom. You need to remove the large black rubber piece that connects the tub to the pump. Inside that rubber piece is a filter made of hard plastic, it pulls out through the large opening in the black rubber piece, remember how the filter came out it goes in one way, pretty obvious.

Let me know,if needed further assistance.

Hope i helped you.

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Posted on Nov 14, 2010

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How can I fix E20 error on washer


COULD BE EITHER? U HAVE TO CHECK THE HOUSE DRAIN AND THE HOSES AND WATER PUMP FOR OBSTRUCTIONS

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What does the error message E20 on the frigidaire front load washer GLTF2940FS mean?


Hello - The error code "E20" typically means the water is not draining properly or not pumping out fast enough. Does the washer making a humming noise? If so, either the drain hose may be kinked or the drain in the house is clogged. Once you have confirmed and cleaned the hose and issue continues contact a professional to move forward accurately. The unit may possibly have a faulty pump or control board.

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My washing maching is reading E20 and it is not washing. it seems to stop after a few minutes of washing and then it will read E20 and just continuosly beep


Hello.

Frigidaire front-loading washing machines have an electronic control panel where the wash cycle and any other wash options are selected, and the wash cycle is initiated and stopped, if necessary. The control panel also has indicator lights that show the washer status and will display an error code if there are issues with the washer. The "E20" error code indicates a possible pump problem.

Blocked Pump

One of the primary reasons why there may be an "E20" error code on a Frigidaire front-loading washing machine is if there is something blocking the pump. Disconnect the washing machine from the power and release the clips on each side to remove the front access panel. Set a container under the pump drain, which is located on the lower right side of the washing machine. Open the pump drain plug and allow it to drain. Clean out any debris that might be causing the obstruction, then close the drain plug. Close the access panel and restore power to the washer.

Drain Hose

If the drain hose is blocked or crimped, the water may not pump out fast enough, causing the pump error to appear on the display. Straighten out the drain hose in the rear of the washing machine and move it away from the washer if it's trapped between the wall and the washing machine.

Oversudsing

If too much detergent--or the wrong kind of detergent--is used in the washing machine, too many suds may result. This can overwhelm the drain and pump system, resulting in the error. Use only high efficiency (HE) laundry detergent with Frigidaire washing machines and follow specific instructions on the laundry container for the recommended amount of detergent. Run a drain cycle if there are excess suds in the washer to clear out the system.

Pressure Switch or Control Boar

The pressure switch may not be communicating properly with the control board, which can cause the E20 error to occur. The other possibility for the E20 error code is if the control board has failed entirely. Try to reset the washing machine by pressing "Stop/Cancel" and disconnecting the washing machine power cord. Wait 30 seconds, then restore power. Make a new cycle selection and press "Start" to see if the error code returns. If it does, turn off the washing machine and contact Frigidaire for repair.

Thanks.

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