Question about HP Wireless Optical Mouse
Turn the switch to the "On" position, located underneath your mouse if your mouse has a switch.
Restart your computer to have a fresh starting point for troubleshooting. Sometimes, just restarting your computer can resolve issues you have with your HP wireless mouse.
Move your HP mouse about 39 inches away from your receiver.
Unplug your USB receiver, if you have one, and wait about 10 seconds.
Replug the USB receiver into another USB port, closer to your mouse if possible, then resynchronize your mouse and receiver.
Press and hold the connect button on your receiver, while plugged in, until you see the LED light flash.
Hold and press the connect button underneath your mouse until the LED light on the receiver stops flashing.
Check to make certain the button under your mouse does not get stuck in the depressed position and releases. Also, make certain you complete this resynchronizing process in 60 seconds, or else you must start over. Your mouse will now have a new identification number from resyncing.
Unplug the USB receiver, wait 10 seconds, then replug the receiver firmly into the USB slot, pushing it in entirely. You will notice the receiver's activity light turn on, then off in the next five seconds.
Press the connect button underneath your mouse until you see the activity light turn on again on the USB receiver.
Check to make certain the mouse connect button does not remain depressed when you release it.
Posted on Nov 14, 2010
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Posted on Jan 02, 2017
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