Hello, my camera is posting the following error at startup each time: Lens error, restart camera. The lens is functioning fine, retracting and extending. Do you know how to resolve this? Thank you. Beth
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Re: Canon SD600 Elph
When the lens will not retract and camera is not functional (no picture on
display, and does not shoot) , and you already tried replacing
batteries with a new fresh set (ensure please) , and then restarting
camera with no memory card inside, then camera is faulty.
easy fix by pushing gently the lens (do not force them, just help them)
while you turn off camera at same time. Try also switching the mode
If still no luck , then the camera must be disassembled to fix the problem.
Possible reasons are :
Faulty lens mechanism or jammed lens (camera usually turns off by itself in this case)
Main board faulty.
Ribbon cable to main board broken or connector defective.
If there is no power at all it is the connector from batteries to main board, this is also a ribbon cable.
If the camera is less than one year old will be replaced by manufacturer.
If your warranty is expired you can get an estimate for repair from
manufacturer, or from a third party like Advance Camera here :Advance Camera Repair you can book the repair online.
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to an Expert (only for users in the US for now) and get all the help you need. Goodluck!
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Fix #1: Remove the batteries from
the camera, wait a few minutes. Put a fresh set of batteries back in
(preferably rechargeable NiMH 2500mah or better) and turn the camera
on. If that didn't work, try pressing and holding the Function or OK
button while turning the camera on. Fix #2:
If the camera's batteries ran down completely while the its lens was
still open, the camera may show a lens error or not start properly when
new batteries are installed. Remove the memory card and keep it
removed, then install the new batteries. When you turn the camera on
with the card removed it may come back to life, as this triggers a
reset in some cameras. Error E30 (for older Canon's) means that you
don't have a memory card installed, so turn it off, slip in the SD card
and turn it on one last time
You can try turning it off and back on a few times, maybe even remove the battery for awhile. If the lens is physically damaged or dirty inside the assembly / gears, it would actually need servicing to fix this. You'll likely need to look for a repair shop, a great one and probably the most popular for these Canon Powershot cameras is camerasandparts.com as they only work on the powershots. They tend to be the place if you need help with a canon powershot camera. They don't charge much at all and they do all of the service on the camera too. Go to that site and you'll see they have your specific lens error problem posted right there for your SD600. Good luck taking care of it, that's a very nice Canon camera model.
The problem seems that miniscule dust/sand particles jam the gears which moves the lens. It is possible to turn the lens motor by hand bit by bit and remove particles stuck in the gear. Also try restoring the factory settings and resetting the camera and seeing if that makes the error to go away. To do that, hold down the Menu button for five seconds. This should reset everything and (hopefully) make the error stop. If it doesn't, then you've got a separate problem-- come back and let us know if the error is still there. Also, if you have photos stored on the camera's internal memory, resetting the camera will delete those so make sure to download them first. Thanks Good luck!
Looks like the lens is "out of alignment". Canon charges heftily for this repair. However if the lens is not broken then many people have got it working through systematic bashing. Click here to view the thread
I followed the directions contained in http://www.avh.dds.nl/Fix-Canon-SD600-Lens-Error/ and by disassembling the camera and turning the rotor just a little bit (page 4 of the instructions), it freed up the lens and it is now working perfectly! The camera had been put down on the lens as the lens was retracting and I assume that jammed the retract mechanism. While the camera was open, I blew out whatever dust/dirt was there (didn't see much). The fix took me probably 20-30 minutes, and I am very pleased with myself!