Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Scan Problem with HP Officejet 6110 All-in-one

I have a computer with Win2K and an HP Officejet 6110 all-in-one printer. I am TRYING to scan a document, but keep getting an error that reads: 'Cannot connect to PC. Press enter to continue.' The printer works fine and I can make a paper copy of the document but I can't scan to anything, i.e. Word, Paint, email, Works, Wordpad, Power Point. Can you please help?

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  • whalenshome Jun 28, 2008

    I cannot scan a "hard copy" It scans and prints ok from the computer. Everything else works ok. I have tried all the HP fixes. I keep getting a "missing program" error message on my screen.



    Mike

  • Neal Brown May 11, 2010

    How long is your USB cable? If the cable is over 5ft long, it will cause all kinds of strange problems with HP all-in-one printers.

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Once try to scan from the scanners and camera wizard to check the two way communication between the computer and the all-in-one.

  1. Verify that the all-in-one product power is turned on and the printer cable is properly connected.
  2. Click Start .
  3. Click Programs .
  4. Click Accessories .
  5. Click Imaging .
  6. From the Imaging application, click File , and then click Select Device .
  7. Select the HP all-in-one device from the TWAIN source list.
  8. Click File , and then Acquire Image . Imaging for Windows will scan from the all-in-one product using TWAIN software instead of the HP software.
If you are able to scan by performing the above steps then search for the file hpqscnvw.exe and try to scan from there.

If you are not able to scan even from the above steps, once refresh the USB cable and then try to scan again.

if you are able to scan from that file then try to scan from HP Director, if the issue persists then create a shortcut icon for that file and then try to scan else uninstall the software and reinstall.

Posted on Jun 19, 2008

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2/ replace the usb cable.

3/make sure that there is no damage va been maen on th AIO cuz u need a warrantly in this case.

plz do rate this post.

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