Question about Brother MFC-5490CN Flatbed Inkjet All-in-One Printer
Ok, for the printing part you should check the following:
-connection between printer and computer
-make sure the machine is not in power save mode
-make sure machine is online; click start, printers, choose printer and make sure 'Use Printer Offline' is unchecked
-reinstall the drivers from here: http://welcome.solutions.brother.com/BSC/public/as/au/en/model_top/colormfc/mfc5490cn_all.html?reg=as&c=au&lang=en&prod=mfc5490cn_all
Now regarding the scan error, seems to be a mechanical error. Remove and objects that might stop the scanning to proceed. Also, check the manual for Troubleshooting on the link above.
Posted on Nov 15, 2010
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Posted on Jan 02, 2017
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