Question about Whirlpool 21.0 cu. ft. Top Freezer Refrigerator with IceMagic Plus Ice Maker
Hi and welcome to FixYa, I am Kelly. I will comment but need a good model number to pass along correction steps applicable to your exact unit. This is usually caused by a evaporator drain.that is clogged with ice. What you can do is either use a hand held hair dryer or a fan to defrost the ice build up. I will tell you that it take much longer than you would tink to defrost the drain. The water acts as an insulator for the ice so you have to remove / collect the water as it defrosts to speed up the defrosting process. I have found the easiest way is to just place a fan directed into the freezer compartment for about 2 hours to do the defrosting trick. One may units the only way to gain access to the drain to remove any debris is to remove the rear evaporator cover. This means that the shelving and ice maker also have to be removed just for compartment drain access. When defrosted.. a cup of hot water should pass through the drain down to the plastic catch basin under the unit in less than 8 seconds. Sometimes the upper drain is clear but debris / gunk has clogged the very end of the drain tube under the unit so water stands in the drain even after defrosting. The only way to clear it is to remove the clog at the end of the line. Usually it takes a piece of wire to break through the debris but it all has to be removed and cleaned out. Once you do this check how long it takes for the cup of hot water to pass from the freezer drain to the catch basin.
This should stop your leak unless you have ice maker over flow problems. (Different solution)
If you need more assistance... I need a good model number in your response.
Thanks for choosing FixYa,
Posted on Nov 14, 2010
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Posted on Jan 02, 2017
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