Question about HP DeskJet 932c InkJet Printer

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I have downloaded the necessary software to run. When I print a page the ink cartridges move back and forth but the end product is blank. What can I do to get ink on the paper?

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My printer is telling me to "press enter to align the cartridge". i did that but, nothing is happening. HELP!


Solution There are several reasons why the HP All-in-One may fail to align the cartridges. The most common reason is an ink cartridge that has one of the following problems:
  • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
  • The paper has already been printed on or is colored paper.
  • Protective tape on a new ink cartridge has not been removed.
  • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
  • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
  • The ink cartridge is defective.
Follow the steps below to resolve the problem Step one: Examine the paper the alignment page was printed on The alignment page must be printed on clean plain paper of either letter or A4-size and that has a brightness level (as printed on the paper package) of at least 85. Colored papers or paper that already has printing on it will cause the alignment to fail. Back to top Step two: Does the alignment page print correctly For the HP PSC 900 series, if the page ejects immediately or a Paper mismatch or Paper too narrow message is displayed, the 4 x 6 paper tray selector located on the paper output tray is pushed forward. Move the selector all the way toward the front of the product. Look at the alignment pages that the product printed. Compare the alignment page to those that are included in the "Examples of alignment pages" section in this document. If any of the colors or the black is missing from your alignment page, a cartridge-related problem exists. Click here for information about troubleshooting ink- and cartridge-related problems (buu02176) (in English). Back to top Step three: Perform an print cartridge cleaning procedure The product can perform an print cartridge cleaning procedure even after the alignment message has displayed. Follow these steps to perform an print cartridge cleaning procedure at the front panel:
  1. On the front panel, press the Menu or Setup button (depending on the model).
  2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press the OK or Enter button (depending on the model).
  3. The Clean Print Cartridges message should display on the front panel. Press Enter or OK to begin the cartridge cleaning process.
A page will be printed during the cleaning process with all of the colors on it. If any of the colors (including black) are missing, faded, or streaked on the alignment page, there is a ink cartridge problem. Back to top Step four: Try to align the page again HP products have two methods for aligning the ink cartridges, fully-automatic and semi-automatic. The steps are different for each type. Refer to the information below to determine which alignment method your product uses. Automatic cartridge alignment Perform the following steps to align the ink cartridges:
  1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
  2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
    1. Press Setup or Menu on the front panel (depending on the model).
    2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model).
    3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model).
  3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not visible, the product will not be able to align the cartridges and will require service. Service the product.
  4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.

Aug 11, 2011 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Installing epson stylus T10 printer to my PC


Here are the steps to install your printer.

1. With your computer off. attach one end of your USB cord or communication cable to your computer and the other end to your printer.
2. Plug in your printer to the electric socket and turn on. Wait for it to run through its cycles
and then install the ink cartridges. Also install blank paper.
3. Turn on your computer, wait for it to boot up, and then insert the driver installation disc into
the CD ROM drive. If the disc is unavailable, you can download the software from
http://www.epson.com.ph/epson_philippines/printers_and_all_in_ones/inkjet/product.page?product_name=Epson_Stylus_T10 and install the print drivers in this method.
4. The disc may give you certain instructions to follow when installing the printer, be sure
to follow them.
5. Your printer may automatically print a test page after installation, if it does not, you may
want to print one to check the proper operation of your printer.
Hopefully, you have installed the printer correctly and have no problems. If all does not go well
check all connections to the printer as well as those to the computer. Check the ink
cartridges for proper installation and re-install the drivers, if necessary.

Feb 08, 2011 | Office Equipment & Supplies

2 Answers

My printer is printing blank pages


I used to have one of these printers.

1. Check the ink levels.
2. Try printing on DVD.

The C309 has a black photo cartridge.

Text prints from the regular black cartridge and pictures print from the photo black cartridge.

THe best way to tell if by checking first the ink levels and replace cartridge if necessary.

One thing you can do to check if the printer is printing is by adjusting on the Printer Setttings and printing on one color.

To do this you need to choose the color from a circular palette .

Another way is to use Word or any other processor and change the font color to blue and print it.

Hope it helps.

Feb 05, 2011 | HP Photosmart Premium C309A All-In-One...

1 Answer

Printer goes through the motions like it's printing, I don't get any error messages, you can see the ink cartridges moving back and forth, it pulls paper in and acts like it's printing, but the page comes...


Remove the cartridges and press the end with the ink sponges onto a paper towel. If you see ink on the towel, insert the cartridges and run the cleaning 3-7 times. This will use up some ink, but is the only way to resolve this issue. If you continue to see improvement in the prints, continue to clean until quality is acceptable.

Sep 30, 2010 | Canon PIXMA iP90 Mobile Printer

1 Answer

Unit makes every noise and motion as if printing, but pages blank


First thing is if you haven't printed for while the ink may have dried in the print head. Run it through a few (lots) of print cycles and see if that starts to bring it back to life.

Check to make sure that you have the paper thickness set close enough.

My bet would be on the print head being clogged.

Apr 05, 2010 | Epson Stylus Color 740 InkJet Printer

1 Answer

I refill my epson C60 cartridges and have a chip resetter. Now, the cartridges won't release ink when printing. I get a blank page. The printer recognizes the cartridges. What is causing the blank page?


Put the ink cartridge onto a damp paper towel.
Does ink "bleed" onto the paper towel?
If not, then the print-heads are clogged,
and you should run the "head-cleaning" software (part of the software package for the Epson printer).

Dec 30, 2009 | Epson Stylus CX8300 Printer

1 Answer

I455 printing totally blank pages


Don't know that particular model but try this.

Sounds like the lines are a bit plugged and are running dry again after the script page.

Never leave an inkjet or deskjet for more than a week or so without using it because the ink wells can dry up.

Take a Q-tip and dip it in alcohol.
Remove the cartridges and soak each hole with a brand new Q-tip.
Let it dry.
You may have to do this a few times before you get results.
Now put in the cartridges.
Go to
Start
Control Panel
printers
Click on your printer
Go to Properties
Go to Maintenace
There should be some kind of thing in there that will allow you to clean and deep clean your cartridges.

I have recovered many "seemingly hopeless" printers this way. A lot of printers that can be rescued end up in e-waste, wasting a lot of money.
Look in the yellow pages and find you local dealer if all else fails. These people are often quite helpful.

Sep 24, 2009 | Canon i455 InkJet Photo Printer

1 Answer

Black ink won't print


check printer preferences and settings.

May 31, 2009 | HP PSC 1350v All-In-One InkJet Printer

1 Answer

Printer output is a blank page


hi,
* Please check with the ink level in the Catridge.
* Be sure that catridge nozzle is not dry or dirty.
* Check wheather ink nozzle is clogged/ damaged if so use rubbing alcohol to clean them.
* Try printing by replacing new catridge.

Thanks,
Appereciate to rate as "FixYa"

May 23, 2009 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

PRINTING PROBLEM blank paper print


Hi ankita, how are you?

Let's accentuate the positive, we reasonably that it's not a software problem and we now have the latest drivers installed. So, we'll move to the next possible solution, resolution through process of elimination. Take out ink cartridges and close cover and run a print job, see if the wizard comes up and informs you there are no ink cartridges installed>reinstall ink cartridges when prompted>press continue/next or done>print test page. Write me back and let me know if the was the fix. If not, we will continue, there are several other avenues left to us try. Good Luck...

Sincerely,

anaanymous

Oct 16, 2008 | Epson Stylus Photo R220 InkJet Printer

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