Have had laptop for over a year, no troubles. only thing different recently is I added a Lexmark 1200 series printer/copier a month or so ago.
starting last week, windows will not boot up, I get error message and selecting "last good" config does not work nor do the other option on the screen. This laptop came from best buy with windows in it & I am not sure I even have a windows disc to re boot. What do I do?
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Hi Steve, If you haven't gotten any batteries to work properly at all and the problems are different each time, I would say the motherboard is shorting out the batteries and causing weird problems. One last thing to try if possible..
Try a known good working battery, if that battery doesn't work then its verified that the motherboard is bad. If the known good working battery works in that laptop then you got a bad batch and it will be a battery problem.
Since your laptop turns on with the ac adaptor means that the ac adaptor is good.
Hi falcon30, first thing I would suggest you do is plug the laptop into an external monitor to check that the graphics card/the laptop itself is functioning ok.
All your need is a standard PC monitor with a VGA cable, plug the VGA cable into the blue port labeled 19 on the picture below. Turn on the laptop and if nothing appears on the screen, hold down the 'Fn' key and press f5.
If nothing still shows than this suggests a different problem. If it shows ok on the screen however, and boots fine then it would suggest that something has failed screen-wise. This could possibly be fixed yourself if you feel confident enough, but without having access to the laptop I am unable to tell you which part of the screen has failed, so the whole screen part of your laptop would need to be replaced, spares for this sort of thing can be found on ebay, and disassembly instructions can be found at this link: http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=299255&cc=us&lc=en&dlc=en&product=299255&dlc=en&lang=en , you need to download the PC service manual. Otherwise you can continue to use the laptop with a normal PC monitor.
If you need any more help just let me know, good luck and all the best. Si :)
Only mobo's available for it are that series and no other. It is a service/sales issue to get you to buy a new laptop. The other units in the series probably differ in onboard video and processor capability. The case in only built to accomadate theat board and display.