Question about Lucent PARTNER18 Corded Phone

1 Answer

Night button and voice mail

Our night button to send our calls to voicemail is not working the calls are ringing through and also when we hit the "open mail" we are unable to access our voice mail it continuously rings.

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1 Answer

Sounds like the voicemail might be off?

Is the system time and date correct? It could be that you lost power, and all the programming that tells the phone system where the voicemail is.

Posted on Jun 30, 2008

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1 Answer

One line is being answered by Voice Mail without the phone ever ringing. How can I turn this 'auto-answer' off?


You have to check DIL in the 400 series on the 1232/816. This may be done by TRUNK GROUP or Line number. So if it is line one doing this, simply find Day DIL and if it asks for line number place 01. It will show an extension number typically 165. Hit the transfer button then hit the store button. Now this can also be done under intercept with the rings set to 1 ring. That is in the same area and the procedure is the same. You should first find what TG the line is in first, then do this. Now I am sure you want the VM to answer at some point so I would place that in the intercept Day and Night and set it for say 4 rings. By the way, these particular settings are not normally customer settings. I may also advise you to contact someone who can quickly make the changes for you.
To contact me direct, call 585-216-5066.

Aug 23, 2012 | Panasonic KX-T7453 Corded Phone

1 Answer

Phone rings once and goes directly to voice mail


Check to see if you have accidently enabled the "send all calls" feature on your handset. When this feature is enabled, your phone will ring only once and then send the calls directly to voicemail.

Mar 03, 2011 | Avaya 5400 Series 5410 Phone

1 Answer

How do i put the whole system in voicemail or night voice mail on a panasonic KX-T7433


The simple answer is you can force the PBX into night mode by dialing 782 on the main phone. However, it does requre programming, so if you don't have night ringing and voice mail defined, then it still won't work. 781 goes back to day mode.


Carl

Sep 21, 2010 | Panasonic KX-T7433B Corded Phone

2 Answers

How do I send a call to internal voice mail?


Use feature 986 (transfer to VM) then enter in the co-workers extension number. That will bypass the extension and send the caller directly to his voicemail.

Jun 29, 2010 | NorStar M7324 Telephone

1 Answer

Voice Mail Problems


You will want to go into the night attendant and check the selector codes. What voicemail do you have?

When you dial into voicemail, oicemail Vicky answers and says, "welcome to ....." what is the rest?

Jul 22, 2009 | Avaya Lucent Partner 616 Phone

2 Answers

Phone rings once and caller gets voice mail Avaya 8102M phone


Hi
press the send-all calls button once to disable the forward to voicemail

Apr 14, 2009 | Avaya 8102m Analog

1 Answer

Program a button for Direct Voice Mail


press speaker 00
press the button you want to program
press *56
Press the speaker button.

Label your button

Nov 14, 2008 | Avaya 4412D Corded Phone

2 Answers

Call Waiting


THere are two answers to you question, depending on certain options and conditions.

First, where is the voice mail and where is the call waiting coming from?

1. If Voice Mail (VM) is located in the central office and you have a destination for call forward BUSY/NO ANSWER it will go to CO VM.

2. If Voice Mail on premise (Partner Mail), and you have CF BUSY/NO ANSWER set on your phone, it will go to voice mail....IF the call waiting is coming from another line. The CF and ring count is set in Partner system programming.

3. If you have call waiting coming on the same phone line and don't have CO VM, then you have no voice mail.

My CO codes for VM are 72# for Call Forwarding and *92 for CF Busy.

As Always, YMMV

Carl

Sep 14, 2008 | Avaya Partner 34B Corded Phone

4 Answers

NEC Dterm 80 calls won't go to voice mail


for us i just found this out.

1.Fwd B/NA
2.1 - 1:set-0:cancel
4.200
5.speaker
after 4 rings it goes to voicemail
this works for us.
i hope it works for others too.

turn this feature off
1.hit fwd b/na
2.0:cancel
3.exit
4.exit
should see the normal display then.

Jul 17, 2008 | NEC Dterm DTP 16D-1 Corded Phone

2 Answers

Going to voicemail


The phone you have can go on several different Norstar phone systems and you can have several different types of voice mail. Your voice mail (and possibly the phone system) needs to have programming changes, not the telephone. Your first step is to determine which Nortel phone system you have and also what model voice mail. You will need manuals for the phone system and voice mail. Hopefully you already have a programming or administration manual for the voice mail. Someone should have gotten this information when the system was first installed but that could have been many years ago.

What happens when you are waiting for that time? Do you hear absolutely nothing? Instead of being sent directly to your voice mail box, it may be sending callers to a voice mail branch where you would normally have a recording "press 1 for this, 2 for that" If there is no recording the system will wait for a response that the caller has no idea of and usually replay the message 3 times before defaulting to your mailbox (in this case a blank message). That is my best guess with the information I have from you so far.

Nov 01, 2007 | NorStar T7316E Corded Phone

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