Question about Arris SURFboard SBG900 802.11g/b (motosbg900) Wireless Access Point

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I have a motorola sbg901 wireless router/modem and I'm unable to get on the internet with my apple ipod, I keep getting a message (unable to join network) how do I reset my security password to allow access.

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You will need to log into the wireless router and change the settings of your wireless network. Start on page 26 of the manual it will tell you how to login to the router, then continue through the manual to the wireless section that you will be able to easily find once you login to the router. Here is a link to the manual
Thank you,

Posted on Nov 15, 2010


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Posted on Jan 02, 2017


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I purchased a SBG901 and have connected 2 MAC pc's wireless - 1 HP printer and 1 Compag laptop, I have one more pc which is running Vista on a HP Pavilion dv5 and visited the HP website to update

It might not be anything your doing wrong, the wireless portion of the card may have just gone bad. you could check this out by reconnecting your old router back up to verify it works or doesn't. If it doesn't work your wireless in your laptop went bad presuming that the wireless was not deactivated on the laptop. if it does work the Vista Driver may be incompatible with the new router, you may be able to hook up both routers at the same time which would allow you to keep using your HP system.

Feb 28, 2012 | Arris SURFboard SBG901 Wireless Cable...

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How to set up the wireless internet connect on my laptop to this new SBG901 modem?

Short answer: YOU DO NOT.

The cable-modem just converts from the cable-company's signals to/from Ethernet signals.

You use an Ethernet cable to connect the output from the cable-modem to the 'WAN' (or 'Internet') port on a router with wireless capabilities. Then, you configure the router to create your own wireless network, with:
* an SSID ("network name")
* encryption level (use: WPA)
* a password for your network

Then, your wireless device can cite the SSID/password to authenticate to the router.

Feb 24, 2011 | Arris SURFboard Gateway SBG901 DOCSIS 20...

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Hi, I have Motorola SURFboard SBG901 connected to my comcast internet. I have multiple problems with it, they are 1. When i first connect to my network, it takes 10mins to properly connect and browse any...

If you have no wireless devices to connect to the internet, you don't need a new router. There is speed test software you can google and download. It will tell you exactly how fast your connection speed is. You may need to upgrade your service too. One thing to do first is to clean up your PC. That means clearing all cache, deleting useless files and cleaning the registry. A program called CCleaner will do the job nicely. Next is to max out the amount of memory your motherboard will support. Make sure you keep at least 100 Mb of free space on your hard drive.If it's any less, your PC will be really slow. Adding an additional hard drive or an external drive is the answer to that.

May 10, 2017 | Arris SURFboard Gateway SBG901 DOCSIS 20...

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I am able to connect internet using wired connection. but when i try wireless conncetion from motorola SBG901 its giving me error. When i see the details of error i can see "Association :...

Telephone your Internet Service Provider.
Make them "EARN" this month's service-fees that you are paying them.
If they cannot support their modem and cannot support you as a paying customer, it's time to switch to an ISP that _does_ support you.

Feb 07, 2011 | Arris SURFboard Gateway SBG901 DOCSIS 20...

1 Answer

Icant get myset up cd for my new motorola sbg901 modem to run on my new dell laptop.


Jan 11, 2011 | Motorola Computers & Internet

2 Answers

How to reset my password and id on my motorola sbg901

Number three is the reset button, then it will be default, which is all listed below.


Manual Configuration:
Step 1:
Directly connect your computer to the Motorola SBG901 cable modem via an Ethernet cable. This is needed as enabling security will disconnect the wireless connection until wireless on the computer is properly configured.
Step 2:
Open up your web browser (Example: Internet Explorer) and enter the following URL:


Step 3:
This will bring you to the cable modem login screen. Enter the following information:

* Username (all lowercase): admin
* Password (all lowercase): motorola

Dec 28, 2010 | Computers & Internet

1 Answer

Can't connect my Ipod touch to my router?

did you setup a wireless network ? if you didnt go to control panal and then wireless network setup icon and follow instructions (select automatically provide network key option) then follow instructions and finish. once you did that, search through wifi on youf phone it should find your WNetwork and then connect and enjoy. if you want to use internet and have an ADSL modem, make sure that the modem is connected to the internet RJ45 plug on your router. and from router to PC.

good luck, i hope this helps

Dec 30, 2008 | Linksys Wireless-G WUSB54G 802.11g/b

1 Answer

Having Trouble Connecting iPod Touch to Airtunes Network

try setting it up on your iPod Manuel instead of selecting the router from your iPods list hit the other box the enter your routers name encryption type and your password and see if that works hope this helps

Dec 22, 2008 | Apple iPod touch

1 Answer

My ipod touch wont connenct to the internet

Go to Start>Run and type '', a logon screen appears. User name is: motorola, Password is: admin. A webpage appears which is the router control panel. Now you can talk to your router. If you are using cable broadband then use DHCP, for DSL use PPPoE. All of your Basic, LAN, Wireless, Status, Gaming, Security and Firmware updates are here. For more info and manuals/downloads for your router go here:
Have a nice day! Steve Medley

Jul 03, 2008 | Arris WR850G Router (DHWR850G)

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