Question about Brother IntelliFax-1860C All-In-One InkJet Printer

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Brother Intellifax 1860C Will not copy in black. When I run a test page the color prints but no black when receiving fax the machine pulls up paper and you can hear it printing but the page comes out blank. i have had the machine "clean cartridges" many times. Still no go. changed Black cartridge with new ones two times. Still no go

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Posted on Jan 02, 2017

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SOURCE: Ink problem with Brother Fax 1860C

The machine detects the ink by shining a light through the rib in one edge of the ink cartridge. Apparently yellow is close enough to nothing at all, that the sensors get a little out of whack. Here's how to reset the sensors:

  1. Get a dinner plate or something to set the ink cartridges on, that won't absorb ink, and is easy to wash.
  2. Unplug the machine's power.
  3. Open the machine and remove all four inks, setting them on the plate.
  4. Close the machine.
  5. Plug in power.
  6. The machine will begin it's start-up procedure and complain about the missing inks. It will tell you to replace one specific ink first (black, I think).
  7. Follow the instructions on the display, installing one ink color at a time. When all four inks are in, it should be OK.
Use Brother inks. They have a little black floater in that rib, and some of the aftermarket inks have had a problem with the floater sticking.
There may be another problem causing this. The ink may really be low, or the sensor board may be off its mounts in the machine. But the routine above is quick & easy, and it fixes the problem more than half the time. You can't run without any of the colors, because that means air bubbles are getting into the ink tubes, and that can lead to dried ink blocking the nozzles.
This is unrelated, but when you peel the sealing tape from the bottom of the ink ctg., do it slowly. Brother has found that sometimes, when you strip the tape off too fast, a little glue remains stuck in the nozzle, blocking it. If that happens, dig the glue out carefully with a pin & it will be fine.

Posted on Jun 11, 2009

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SOURCE: Black Ink Cartridge

The problem with this printer is that the Printhead is buried deep in the printer and is very difficult to get to. One trick that someone tried is to purchase print head cleaning solution from a website such as and fill an empty cartridge with the solution. Then constantly do head cleaning until the cartridge is empty and then try printing. You need to be good at refilling brother LC41-BK cartridge which is very difficult in the first place. I don't recommend it because it may cause more damage. When my Brother printer head got clogged I just threw it away. Its just not worth it in my opinion but at least you have an option.

To learn how to refill a brother cartridge go to this website.

Thanks for reading
Hope this Helps!

Posted on May 01, 2008

  • 310 Answers

SOURCE: New ink cartridges not printing

there are 4 possibilities here.
1) the ink cartridge although appearing OK may have dried out or be faulty. If you have just purchased the cartridge take it back to the place of purchase for an exchange/refund.
2) not all the packaging has been completely removed. To check this remove the cartridge from the printer & make sure that ther is no plastic wrapping still on the cartridge.
3) the print nozzle is blocked. to check this go to control panel: printers & faxes right click on your printer then select properties. select the maintanence tab then do a nozzle check test. If the black does not print try selecting the clean & then deep clean items, If this still does not work remove the cartridges from the print head & see if using a soft lint free cloth you can remove any ink build up fom both the print side & the cartridge side of the print head. If this still does not work number 4 will apply.
4) your print head has failed. If u have warranty means better replace it..

Posted on Sep 07, 2008

  • 1 Answer

SOURCE: Print faded after replacing black cartridge Brother 240C

The print heads don't appreciate being out of ink so the Brother printer has sensors to prevent that but the tape defeated that prevention. Maybe more cleanings or maybe a cartridge with printhead cleaning solution will help. Otherwise, I fear a new printer.

Posted on Jan 08, 2009

  • 72 Answers

SOURCE: I installed new ink cartridges

maybe the black ink damage, try to replace it by a new one.

Posted on Jun 09, 2011

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