Question about HP OfficeJet 7310 All-In-One InkJet Printer

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HP Officejet 7310: flashing orange exclamation mark. remove and check cartridge on right. I've removed and replaced it twice but still get that error message.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: HP OFFICEJET 7210 ALL-IN-ONE

Time for a new pca carriage. part number C8963-60051. good luck finding one though. All your problems are caused by a stupid little plastic tab that used to hold the metal thing in place. now, it moves around when you put in a cartridge and doesn't make contact with the right circuits. I really hate HP for making such a crappy part and then having no way to replace it. Well, besides sending it to them so they can charge you $215+ to fix it. That's more than what I paid for new!!!

Posted on Sep 14, 2008

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damanpreet_c
  • 69 Answers

SOURCE: clear carrier jam

In your case It seems like the Encoder strip is broken or its out of printer . However if you see encoder strip inside the printer connected from left to right, try these steps.



Solution:

1. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

2. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
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Correct position of Encoder strip
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Hope it should fix the issue.

Posted on Nov 06, 2008

  • 10406 Answers

SOURCE: Error message HP Officejet 7310

Can you find a friend with a similar HP printer, i.e., one that accepts the same model-number of ink-cartridge? If the cartridge gives the same error-message in the other printer, it's time to responsibly recycle your "dead" cartridge, and give the brand-new cartridge to your friend, for his/her usage.

Posted on Nov 25, 2009

YODELION
  • 11 Answers

SOURCE: hp officejet 7310 black cartridge error message

If the contacts were pierced by the spring clip, you may be able to do one of three things:

!) if you are under warranty (and maybe even if not since there were extensions due to this issue - see fixyourownprinter.com and "x-bias spring"), get a new printer from HP

2)get a new carriage assembly from a used printer with the same carriage - several models including the photosmart amd desk jets use this same carriage and can be purchased second-hand for 25 bucks or less (better than getting one new which may cost as much as $150 for no good reason

3)attempt to repair the torn traces with tape and a "circuit writer" pen (Radio Shack @ 7-13 bucks). Soldering will only melt the mylar, so I recommend sanding off the plastic from the copper trace a bit and then using the pen connect the break in the circuitry and cover with a piece of scotch tape to isolate the circuit paths if more than one is torn through. Don't forget to epoxy the spring back in place - and do the other side too so that you don't have the same problem with the other cartridge later.

Posted on May 24, 2010

  • 193 Answers

SOURCE: i am unable to print

you can check the ink level from following steps Method one: Check the ink levels from the idle screen on the color graphics display Look for four icons at the bottom of the color graphics display. The icons represent the ink level remaining in each of the four color ink cartridges: black, yellow, light cyan (blue), and light magenta (pink). A larger and more accurate view of the ink levels can be displayed from the Setup menu. If an ink cartridge containing non-HP ink is being used, a question mark displays instead of the ink drop in the icon for that cartridge. The HP All-in-One cannot detect the amount of ink remaining in ink cartridges that contain non-HP ink. Figure 1: Non-HP ink iconc00841629.jpg NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If a hollow ink drop icon displays, the ink cartridge represented by that color icon has very little ink remaining and will need to be changed soon. You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the ink cartridge when the Replace Soon warning message displays on the color graphics display. Figure 2: Low ink level iconc00841630.jpg When the Empty Ink message appears on the color graphics display, the indicated ink cartridge is out of ink. Replace the indicated ink cartridge. Method two: Check ink levels from the Windows computer The estimated amount of ink remaining in the ink cartridges can be checked from the computer. See the on-screen HP Director Help for information on checking the ink levels from the Printer

  1. Open the printer Toolbox. To do so, do one of the following:
    • Open HP Solution Center, click the Settings menu, then point to Print Settings , then click Printer Toolbox .
    • Right-click the HP Digital Imaging Monitor in the tray, then point to your printer model name, and click Display Printer Toolbox .
    The Toolbox opens.
  2. Click the Estimated Ink Level tab. The estimated ink level gauges display.
Method three: Check ink levels from the Setup menu
  1. Press Setup on the printer control panel.
  2. Scroll down and select Display Ink Gauge . The Ink Gauge status from the Tools menu will only display on the color graphics display.

If the ink level is low and the cartridge is new please contact the dealer from whom you got the cartridge and if it shows that the ink level is good enough please comment so that i can give you another step to perform

Posted on Jan 05, 2011

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The exclamation mark is on and the screen is flickering hp j4580 officejet all in one


A flashing exclamation mark is typically associated with a sever cartridge error (i.e. "refer to documentation" / "incompatible cartridges", "print cartridge(s) problem" etc.) typically indicates the internal micro-electronics of the HP #901 / 901XL cartridge are damaged. Have you tried replacing the ink cartridge with a new HP genuine cartridge to confirm?

NOTE: The cartridge's electrical wire runs at rear and lower side of the ink cartridge are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal electrical failure. I suggest you first run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test); you may also bypass the error (temporarily) on all models which use HP 901 cartridges. Refer to Inkjet411 youtube videos below:


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HP 901 & 901XL Ink Cartridge Alerts - Low Ink Warnings:

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HP Officejet J4500 J4600 4500 Cartridge Error Bypass - HP 901 Cartridge Errors: http://www.youtube.com/watch?v=I4-m_RLdRE4



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1 Answer

My hp 6110 has a flashing exclamation mark and says "Remove and check cartridge". I have removed and replaced both cartridges several times but the light stays on and the message still appears. HELP!


Hi

remove cartridges
get a peper towel
and clean metal contacts of cartridges
and the metal contact of cartridge carrier
if the error insist
you need to replace with new ones

If i helped you pls vote me

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Error message HP Officejet 7310 "remove and check cartridge on right. Removed cartridge, checked it (nothing), installed it back - still same message. Installed new original HP cartridge - still same...


Can you find a friend with a similar HP printer, i.e., one that accepts the same model-number of ink-cartridge? If the cartridge gives the same error-message in the other printer, it's time to responsibly recycle your "dead" cartridge, and give the brand-new cartridge to your friend, for his/her usage.

Nov 25, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Error message-remove and check cartridge on right


use a eraser on pencil and rub the contacts on both the cartridge and the machine try again i assume you are using new cartridges by hp

Jan 01, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Hi i hace HP Photosmart C4188 All-in-One Printer and since last few days i am facing a problem "Remove and check crtridge on right"


the right side cartridge is gone faulty and needs replacement so this error message.just follow the message and replace the cartridge.also try cleaning the cartridge before replacing them sometimes the cleaning helps.

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Please first check whether there is paper jam in the printer roller or else please check the cartridges is fixed properly

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Printer stuck on error message "Remove and check cartridge."


Remove and check what? With the machine off see if you can slide the printhead left to right freely. Make sure nothing is interfering with it. Also check and make sure there is not a paper jam any where.

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