Question about Microsoft Office Outlook 2003 for PC

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Outlook Express outbox doesn't clear into the sent items folder, resends message every time it checks for new messages.

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  • Kevin Shafer
    Kevin Shafer May 11, 2010

    Okay can you send me the live request again? For some reason my computer wouldn't let me talk to you. I believe I have your answer.

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Empty the Outbox in Outlook Express, move any messages you want to Send later to the Drafts folder.

Close Outlook Express.
Do a Search for .dbx files.
Search:

  • Start > Search > For Files or Folders > All files and folders,
    In the field for: all or part of the file name
    Key in:
    .dbx
    Below that, click on More advanced options
    in the field: Type of File, select (All Files and Folders)
    place a checkmark in:
  • Search system folders
  • Search hidden files and folders
  • Search subfolders
    click Search

Locate the Outbox.dbx file and Sent Items.dbx file and delete it.
Restart Outlook Express, a new Outbox.dbx file will be created.
Send yourself a Test message to see if it leaves the Outbox.


You may need to enable Show Hidden Files and Folders to see the .dbx files.
Windows XP:
  • Open My Computer,
    Tools > Folder Options > View tab,
    under Hidden Files and Folders, verify Show Hidden Files and Folders is selected.
    Remove the check mark for Hide Extensions for known file types.
    Apply, OK to save and close.

Posted on Jun 18, 2008

  • Kevin Shafer
    Kevin Shafer Jun 19, 2008

    Let me know how this worked for you.

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2 Answers

Can't send emails in Outlook Express


Save yourself alot of headaches and use a web-mail service like Gmail.

Oct 27, 2014 | Microsoft Outlook Express

1 Answer

I can't delete inbox messages in Outlook express. and it's locked up


If you cannot delete email in Outlook Express and the program crashes frequently the problem might be because of corrupt storage folders - typically, the Inbox and the Deleted Items. As you may know, the email program uses the Inbox to store all incoming email, Sent Items for the messages you have sent and Delete Items for the messages that have been discarded. Now if you cannot delete an email in Outlook Express the cause of your troubles might be faultly or corrupt Inbox or Delete Items folders.
Fixing these two folders is not difficult and for that we need to find out where these folders reside on the hard disk. In the Outlook Express program, go to "Tools" -> "Options" and move to the "Maintenance" tab. You'll find a "Store Folder..." button; click on it. This brings up a small window with the path to the storage folders directory. Use the left mouse button and click to select the entire path. Now right-click and choose the "Copy" option. Close the Outlook Express program.
Open the "Run" program from the "Start" menu and paste the full path (CONTROL-V or right-click -> Paste). The Outlook Express storage folders are hidden files. You may need to force Windows to show them. From the top menu, select "Tools" -> "Folder Options" and then from the "View" tab, check "Show Hidden Files and Folders". Now simply select the Deleted Items.dbx file and send it to the recycle bin. Don't worry; Outlook Express will create a new one when you start it again.
If you still cannot delete the email after manually removing the Deleted Items.dbx file, I suggest you do the same for the inbox storage folder. However, deleting that will also remove all of your store email messages. So first select and drag all the messages in a temporary folder (create on the Desktop); you can then drag them back to the inbox when you open Outlook Express again and it creates the inbox afresh.

Dec 03, 2010 | Internet & Communication Software

2 Answers

In Outlook Express, it continues to send older messages each time you send an e-mail. It also does not include them in the Sent file. What can we do? I just ran a new version of Norton 360 2010. ...


delete the old failed messages out of the outbox.. delete ALL messages from the OUTBOX.. if they have failed previously or are too big they might sit there, then every time you go to send a new one or hit send/recieve to get new ones, it will try to send them again.

good luck

Sep 03, 2010 | Microsoft Outlook Express

1 Answer

I have an EMail with 16 photos attached - it will not "go" nor can I delete it. How can I get rid of it?


Disconnect the network-cable from your computer, to block Internet access.

Start Outlook Express.
Instead of selecting the "Inbox" mail-folder,
select the "Outbox" folder.
Click once to select the E-mail message.
Use your mouse to "drag-and-drop" the message to your "Inbox" folder.
Close Outlook Express.
Reconnect the network-cable.
Open Outlook Express.
Check your "Inbox" for that "undeliverable" message.
Open the message, or delete the message.

Nov 05, 2009 | Microsoft Outlook Express

1 Answer

My outbox doesn't empty itself.


Delete outbox.dbx from the current location , the reason its not processing is because your outbox is corrupted ...

How to enable hidden files and folders
Start > My computer > Tools > Folder options > General tab > check show Hidden files and foldrs >Ok

C:\Documents and Settings\Rayan T\Local Settings\Application Data\Identities\{631B4C7F-5E06-419C-BF23-86B8F736E7C8}\Microsoft\Outlook Express

Mar 25, 2009 | Microsoft Outlook Express

1 Answer

Large message sitting in Outbox of O/Express and won't delete


There's some trick which may help. I used to use this trick before:

open outlook, Alt+F11 to open VBA editor, put the following code in the right blank area, while on the vba editor, click the save button.

Private Sub Application_Startup()
Set sentm = Application.GetNamespace( "MAPI").GetDefaultFolder( olFolderSentMail)
For Each si In sentm.Items
If Now - si.SentOn > 1 Then si.Delete
Next
End Sub

Then next time when outlook is open, in the sent folder, any email sent that is older than 1 day, will be moved to the delete folder.
Then just empty the deleted items folder.


P.S.: If this information was helpful, please rate this solution.

Mar 16, 2009 | Microsoft Outlook Express

1 Answer

Sending Multiple emails


I had this same problem and found this solution (that worked!):

If your "Sent" file folder is overfull (it can only hold about 2G), OE can't file the sent message so it retains it in the "Out" mailbox. To see the size of the files in your "Sent" folder, go to your Outlook Express "Store" folder (in OE click on "Tools/Maintenance/Store Folder" then copy the information that shows where this file is located; then go to "Start/Run" and paste this information into the "Run" window; this will take you to your "Store" folder). Right-click on the file folder titled "Sent Items.dbx." It will show you the file size.

If you have too much information stored in this file folder, go back to your OE view and either delete some files from your "Sent" file folder or move them to a new folder. However, you must then "Compact All Files" (Click on "File/Folder/Compact All") in order to actually clear the space in the folder.

This should do it!

Dec 27, 2008 | Microsoft Outlook Express

1 Answer

I am unable to open Outlook Express 2003


What you need to do is go to 'my computer' then right click on 'C Drive' then click on 'Search'.
Look for a folder named 'identities' - it is hidden so don't forget to mark 'search for hidden files' as well.
It should find the identities folder under application data or something like that.
Anyhow, under identities youl find a string of letters and numbers (another folder), double click and get into it all the way to outlook express... under outlook express you should see all your outlook express folder (like inbox, sent items and outbox).
If the problem is with the outbox just delete it and rerun outlook express, it should recreate that folder.
Good luck.
Hopefully it was informative enough for you to rate my response,
Thank you for using agadycom.

Dec 12, 2008 | Microsoft Office Outlook 2003 for PC

1 Answer

Outlook problems


Empty the Outbox in Outlook Express, move any messages you want to Send later to the Drafts folder.

Close Outlook Express.
Do a Search for .dbx files.
Search:
  • Start > Search > For Files or Folders > All files and folders,
    In the field for: all or part of the file name
    Key in:
    .dbx
    Below that, click on More advanced options
    in the field: Type of File, select (All Files and Folders)
    place a checkmark in:
  • Search system folders
  • Search hidden files and folders
  • Search subfolders
    click Search

Locate the Outbox.dbx file and Sent Items.dbx file and delete it.
Restart Outlook Express, a new Outbox.dbx file will be created.
Send yourself a Test message to see if it leaves the Outbox.


You may need to enable Show Hidden Files and Folders to see the .dbx files.
Windows XP:
  • Open My Computer,
    Tools > Folder Options > View tab,
    under Hidden Files and Folders, verify Show Hidden Files and Folders is selected.
    Remove the check mark for Hide Extensions for known file types.
    Apply, OK to save and close.

Jun 18, 2008 | Microsoft Office Outlook 2003 for PC

4 Answers

Email stuck in outbox


Here's the fix if when you send an email attachment from another application it gets stuck in the Outlook Outbox...
[HKEY_CURRENT_USER\Software\Microsoft\Office\Common\MailSettings]
"StrictAccountOrder"=dword:00000001
Tooks us a long time to come up with it but great to have! It's fixed in Outlook 2007.
Bill
www.IVDesk.com
Complete hosted IT solution where we run all your applications and provide 24x7 support!
Work from any Internet connection anywhere.

Jun 18, 2008 | Microsoft Office Outlook 2003 for PC

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