I have a Sony Vaio as described above, the computer is roughly 6 months old and according to CHKDSK the harddrive is ok, however the sony diagnostics are detecting damage on the harddrive. I have a 2 year extended warrenty as well as the sony warrenty, what will the warrenty from best buy do regarding this issue? I am nearly certain the harddisk is somehow damaged in a way CHKDSK is not looking for, being that it is a toshiba I cannot get any software from the manufactuer of that specific piece of hardware to inspect the drive prior to conceeding defeat and handing the problem to someone else to deal with. Right now I am working with a barely restored, partially functional computer that needs to be fixed.
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Re: Sony Vaio VGN-NR180E
If you are pretty sure the hard drive is faulty I would use the warranties and have it replaced.
Did you try running chkdsk with the /r switch?
Go to Start, Run, type cmd and hit OK. When the dos screen opens type chkdsk /r (note the space between the k and the /). It will probably say it cannot do it until the next boot. Enter y for yes. When your PC restarts chkdsk should go through 5 stages and display a summary of what was found and what it did when it finishes.
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The VGN-CS1xx, VGN-CS2xx, VGN-CS3xx computer models have a known issue that the cooling fan in the Computer may make continuous scraping, whirring, chriping and/or clicking noise while running. As a part of Sony's commitment to quality, Sony provides a free repair for an additional 36 months beyond the standard limited 12 month warranty (48 months total) for fan replacement.
As you're experiencing the issue, you can contact Sony Support at 1-888-476-6972 to set up a repair service at our Sony repair facility.
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You may remove the Hard Drive of the Notebook by referring to the Service Manual.
Link to download the Service Manual for the VGNSZ Series Notebooks:
Please download the above Service Manual from the above link.
The Service Manual has the detailed information to remove the Hard Drive.
Hope this helps.
Please feel free to contact for further information and assistance.
it sounds like a problem with your harddrive. if you have an oem copy of your OS then you could do a chkdsk /r from this. If not then the harddrive will have to be removed and the chkdsk /r done from a data reader from another computer. Hope this helps, leave feedback
Some fo the software crashes whie it's shutting down. Either load up a system restore point from before theis problem started, or reinstall some of the software until you no longer get the problem. Careful with system restore because when you select a date for it to go back to it will uninstall any software that you installed after that date. It will NOT delete your personal data, like pictures, music, etc even if you put them on the computer after the date selected.
Your touch pad software may not be installed. Goto Sony's device driver support page and download the mouse drivers for your model. Sony has good software support. You'll find the touchpad program easy. Reload and see where that puts you.
To disable the touchpad go to:
Control Panel(make sure it is in classic view)
Vaio Control Center
Expand the Mice and Pointing devices option. You should see the option to disable the pointing device as a tick box, just untick it