Question about HP OfficeJet 4315 All-In-One InkJet Printer
I cannot get the originals to feed into my scanner. It prints, faxes and copies just fine. I have tried to send to various places, word, powerpoint etc. It just hangs up on starting scan. Any help would be great! firstname.lastname@example.org
I have the 4315 and have been scanning with it for years; however, when it hangs up on starting the scan,it is usually due to the quality of paper. For example, if the edge that is inserted is not straight and crisp, it may hang up. Try taking a brand new sheet of paper with test writing on it and see if it goes through. Does it make the sound like it is trying to scan and just can't "catch" the paper? Also do you get an error message?
Posted on Jul 18, 2009
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