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I bought my Ipod touch online and now I have a problem. I cannot get online because it won't accept my password. I Don't know what to do. Please help

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  • joegreene197 Nov 14, 2010

    When I try to sign on to my Ipod touch It will not accpt my password please help, I made sure I entered the password correctly

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If it is the actual website you bought your iPod from that you are trying to access then on the login page there will be an option to reset your password if you have forgotten it, it usually says something like "Forgotten Password" under where you can sign in.

If it is your iTunes password then the same thing will apply just that you need to go to Apple.com and change your password there.

If it is actually your iPod password you have forgotten then you need to connect your iPod up to your computer and using iTunes restore it back to factory settings.

These are the only ways I am afraid.

Hope this helps

Posted on Nov 14, 2010

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Hi,

Just a couple of questions :-

1. Are you sure you are entering the correct password?
2. Are you in Canada or States?

Let me know,so that we could proceed.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Nov 14, 2010

  • taran_2005
    taran_2005 Nov 14, 2010

    Thanks for your response!!

    Are you in States or Canada, as we you need to reset the settings?

    Thanks!!

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