Question about ACE Dimplex (r) Compact Electric Fireplace (DFP36430) Heater
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Posted on Jan 02, 2017
Hello. It could be possible that a piece or some of the foil that gives the flame effect has fallen down on the motor, that creates the heat. This could be causing the noise. I would not think this is an electrics problem.
I would ensure the electric fire is disconnected from any power supply and either open the heater myself or get a electrical specialist to have a look. Then you will see exactly what is happening. A piece of foil may be visible which is catching the motor.
If you decide to tackle the problem yourself write down how to put the heater back together as you take each part out. These parts would be covers etc. It can easily get confusing. That is important.
Posted on May 19, 2009
Right off hand, I'd say the light bulbs are burned out and need to be replaced. The model you listed comes in 2 editions, one with a misting effect and the other without. In both, the bulbs are replaced the same way - by opening the sump door to access the bulbs.
To further help you, I have included a link to the Owners Manual for your model. You may download and print it for future reference.
Hope this helped you resolve the problem. Please let me know. Thanks.
Posted on May 24, 2011
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