Question about HP Pavilion Slimline S3123W Desktop PC - REFURBISHED

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S3300f HP Pavilion Slimline

After my computer has been at rest (but left turned on) for a period of time and I return to it, I often open my mail or another program. It responds just fine... briefly. Then suddenly the keyboard and the mouse (both ps/2) freeze up, and I can do nothing. I've tried to wait it out, but the power to the mouse and keyboard never returns. The last program still appears on the screen and the cursor is blinking wherever I left it, but I can do NOTHING. There are no error messages. I have to shut down manually and reboot ... usually to the black and white screen. It reboots and all is well ... until the next time. I have set power to high performance so that the keyboard and mouse don't go to sleep, but it still happens. I'm running Vista Home Premium, and I'm using IncrediMail.

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  • Anonymous Nov 26, 2008

    Hi there, I need help. i had the same computer HP Pavilion Slimline with same problem "keyboard". The keyboard is freeze but the mouse is working. I need your help. Thanks.



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I told the computer not to go to sleep when I leave it unattended. It worked!
Thanks for your help, Basti!


Posted on Jun 19, 2008


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