Question about Samsung Digimax S500 Digital Camera

11 Answers

Camera will not come on

I've check and replaced batteries, try to turn camera on, green light flashes and camera beeps 3 times, will not stay on and lens stays in.

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  • BRIGHTWAY Jun 18, 2008

    I've taken the card out, put batteries in and trying to turn camera on-NO LUCK

  • BRIGHTWAY Jun 18, 2008

    tried taking batteries out, held down on bottom, put batteries in and let camera turn on-NO LUCk

  • BRIGHTWAY Jun 18, 2008

    There's nothing in the manual to troubleshoot this problem.

  • BRIGHTWAY Jun 18, 2008

    I've cleaned the inside where the batteries go and put batteries back in - NO LUCk

  • BRIGHTWAY Jun 18, 2008

    what is the ccd and how do you clean it?

  • BRIGHTWAY Jun 18, 2008

    I got it as a gift Dec 2007, but have hardly used it.

  • BRIGHTWAY Jun 18, 2008

    ok we got somewhere, I turned it on and pushed aroung len (could hear motor), got it to come out and camera stayed on and works, however when I turn it off len does not go back in. Camera will take pictures. Guess it's time to buy new camera or us as is.

  • BRIGHTWAY Jun 19, 2008

    n/a

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11 Answers

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Checked the battery by using a multitester,if there is a DCvoltage and clean the terminal of the battery .Terminal inside the camera so some residue of battery will taken out. If you are sure that voltage the right voltage is there and still not power on.The problem is in the system inside the camera need to flash the unit. Flashing is the solution of dead set unit ,to power it again. As I diagnose your problem your unit is need to flash.Service center for camera of your brand have this flashing device so bring it them.

Posted on Jun 18, 2008

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This seems to be a very common problem with this camera.


Read some of the comments on this site.

Posted on Jun 18, 2008

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I know it sounds dumb, but just to be sure, I would try a third set of new batteries. Make sure they are from a completely separate set of batteries. Go to a different store, and buy a different brand. If then it doesn't turn on, I would be convinced that its the camera. sometimes batteries are bad when you buy them because they sit in the stores and warehouses so long

so if you try three pairs and you are sure they they are all good (seems likely), then you camera seems to have a problem. Did this just start, or did it seem likely batteries just slowly didn't last as long? Was the camera dropped or shocked? Any rhyme or reason to this?

I'm guessing here, but these kinds of issues are often indicative that something in the camera's power management system is failing. This is often a replacement situation. I would certainly have it looked at by a repair shop, as it's unlikely that there's much you can do to solve the problem with "home remedies."

Posted on Jun 18, 2008

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Power issue - change batteries - need power to push the lens out

Posted on Jun 18, 2008

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If you've removed batteries and memory card at the same time, then replaced with good batteries, and a card, and still get no joy, Then it will need dismantling to find the cause.

Ask at least 2 repair shops for a detailed quote before handing it over for repair.

Often it is cheaper to replace the unit.

Did is suffer impact or water before giving up?

It may just be grit in the lens, or force applied to the lense mechanism causing a jam. Try pressing on the lens area when turning on. Do you hear any motors starting or straining?

Posted on Jun 18, 2008

  • Richard Perkins
    Richard Perkins Jun 18, 2008

    Definately lense motor drive is damaged then. Probably cheaper for a new unit, but enquire at the fix-it shops for a price based on this.

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How long ago did you purchase the unit?
Thanks,
Lee

Posted on Jun 18, 2008

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  • Lee A.
    Lee A. Jun 18, 2008

    It is still under manufacturer warranty you will want to contact samsung. If you need their contact information let me know. You will only have to pay for shipping. Even though that is not fun it is still better then a whole new camera.
    If you need anything else let me know.
    Thanks,
    Lee


  • Lee A.
    Lee A. Jun 18, 2008

    Im sorry but when I am still ascertaining information it is not customary to rate a thanks for trying. Please wait til I have assisted you fully and if you still have problems let me know.
    Thanks and I hope you will accept and find this helpful.
    Lee


  • Lee A.
    Lee A. Jun 18, 2008

    Like I said it should still be under manufacturer warranty I would contact them first as It may only cost you shipping. Though it might be in the best interest to upgrade though. If you found this helpful please accept my solution and rate it accordingly as I try very hard to provide you with the best solution for your money.
    Thanks,
    Lee


  • Lee A.
    Lee A. Jun 19, 2008

    Hi,
    Did you have something else you needed help with? I would hope you should have found something helpful in all this. If not please let me know why as I and I'm sure most everyone else try very hard to provide the best solution.
    Thanks,
    Lee


  • Lee A.
    Lee A. Jun 19, 2008

    Let me know what you ended up deciding and if you get a moment can accept and rate accordingly it would be greatly appreciated.
    Thanks again,
    Lee


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Problem with the ccd .try to clean it first. if that does not help u will hve to replace it with new part

feel free 4 further assistance n keep sending more question n comments or doubts that arise in ur mind regarding this to me.rate the solution as fixya if it helps u understand n solve ur problem

Posted on Jun 18, 2008

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  • hemant somaiya
    hemant somaiya Jun 18, 2008

    any more assistance or updates

  • hemant somaiya
    hemant somaiya Jun 18, 2008

    send comments if its still not solved

  • hemant somaiya
    hemant somaiya Jun 18, 2008

    if not solved still go for the new camera.be wise

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You need to take all of the batteries out and take a paper towel or something, and wedge it into the battery holder and clean it out.... most likely it has dirty contacts. if this doesn't work let me know....


please rate this solution

Posted on Jun 18, 2008

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Hi -

Try resetting the camera, turn it off and remove the batteries, press and hold down the power button then reinstall batteries and let go of the button when camera turns on by itself.

keep me posted, thanks!

Posted on Jun 18, 2008

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Hi,

Remove the SD card and then insert the battery and see if it turns on.

Posted on Jun 18, 2008

  • Priya darshan Jun 18, 2008

    The other possible solutions are:

    You can try switching over to 2500 mAh Nickel Metal Hydride rechargeable batteries and you will see a difference.

    Digital cameras with zoom lens need more power than what can be supplied by ordinary batteries.



    If you still face the problem then the only solution will be to get it serviced as it can be a mechanical problem.


    The battery cover or CF card (SD card) slot cover is not securely closed

    Most
    cameras have a lock mechanism on the battery cover. The camera will not
    turn on if the battery cover is not locked or securely closed, or if
    the CF card (SD card) slot cover is not securely closed. Make sure
    these covers are securely closed.

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I had the same problem. Try to turn it on, 3 beeps and then it would shut down. Screen would come on for that time. Also, the lens was stuck open. It wouldn't close.

I twisted the lens (gently) and it appeared stuck. A gentle screw motioned seemed to free it. I hit the power button and it come on, but this time no 3 beeps and shut down. I then turned it off and this time the lens retracted and closed.

So, it appears that if the lens gets stuck open, it has a shut down feature that doesn't allow the camera to go further into its operation modes. I believe this stuck open problem occured on our camera when the batteries went low.

Again, a second of gentle twisting seemed to unstick it and with fresh batteries in, it was able to operate and shut down properly.

As far as batteries, I use the rechargeable Ni-Cad 2500 mA. They last a while.

Blessings to you!

Jun 02, 2007 | Samsung Digimax S500 Digital Camera

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