Question about Electric Jazzy 1115 Power Wheelchair

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Pilot Joystick is fried Type # D49637/8A. Can I get replacement? What is the cost? Guy

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The Pride Jazzy 1115 originally came with the Pilot controller (Pride part # CTLDC 1030) and it has served you well. The manufacturer,Penny and Giles, is no longer manufacturing the Pilot. Fortunately, Pride is providing a new VSI controller 4 key 50 (70) Amp for the Jazzy 1115 (Pridepart number CTLDC1270 ) (manufacturer P & G part #D50148) for a retail cost of $1607. The new VSI controller will also need a new joystick mounting bracket assembly part #FRMASMB 4767 retail $30.
It is possible to have your Pilot controller rebuilt. There are many rebuild facilities that will sell you a reconditioned joystick (VSI or Pilot) for about $500 that will work on your unit. You can opt to send in yours for repair or reconditioning or purchase a reconditioned unit. Try MonsterScooterParts.com, TheAftermarketGroup.com, Wheelchair Wizard in Citrus Heights, CA.
The Pilot controller was a very robust unit but very expensive for Penny and Giles to manufacture. The new replacement VSI controller actually performs better and is more streamlined and smaller. The VSI pushbutton overlay (4 key) is very easy to use, The pushbuttons control on/off/speed increase/decrease. The replacement is easy to do as long as you remember to order the new mounting bracket assembly with the VSI because the old Pilot bracket will not work. All it takes to install is 2 screws to mount the control on the bracket, 2 plugs to connect, and 2 cable ties to secure the wiring. You may want to spray electrical contact cleaner into the plug receptacles on the electronics tray to clean them before plugging in the new parts. Hope this helps.

Posted on Nov 14, 2010

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I am trying to fix one, it seems the regulators are turned on and off by the top board, but I am not sure how it does this. There are at least 2 regulators,. The 5V one marked reg1 is on the middle board that plugs into the bottom piower motor controller board. This is the one contianing the main CPU chip that gets marked with a 4 or 5 stamp. On the power board is another what seems to be a regulator. I tried to jump over it installing a LM7812 12 volt regulator, and while it powers on the device, does not seem to be the answer to reviving this device. So I am convinced the top board LED meter and where the Speed and Joystick connect, along with ribbon cable and the power pushbutton are somehow defective. I am trying to figure out where the 24v power distributes out to the ribbon cable. For testing safely I have 3 9V low current batteries which you can easily hook together to allow safe low current testing of the unit. Somewhere must be either a bad transistor which I see one on the button board, or must be a resistor open or cap shorted causing my issues. Has anyone else ever looked inside the controller to measure voltages and take notes on how they operate to aid anyone in fixing these outdated controllers? There seems to be NO resources anywhere from anyone. Manufacturers apparently throw them in the trash. Not cool when they could have valuable working parts, to fix broken ones, that are mechanically ok.

Posted on May 17, 2014

  • kb48694
    kb48694 May 23, 2014

    Now that I have spent some time working on it, its down to not sending 5v logical turn on/off latch to cpu board. There is an I.C. XAA812 surface mount that pin ?2 ? or some pin, I can see it toggles on and off (latched) with the pushbutton. However the signal is not getting down to the main board. This is or was because at one point the ribbon cable was messed up. I have fixed ribbon cable by cutting back bad section. However looks like either blown trace or blown 0ohm resistor

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Guy yep you can get another joystick. Cost? $800.00 or more depending on where you get it. Try e-bay they might list a joystick for your chair at a more reasonable cost Hope this helps

Posted on Nov 14, 2010

  • Ken Bouchard
    Ken Bouchard May 23, 2014

    Problem is on button board XAA812 chip latched 5v toggle is not making it down to main board. Suspecting blown 0 ohm resistor but havent located one. If someone had a schematic I could easily fix, alas mfr refuses to help. Money hungry.

  • Ken Bouchard
    Ken Bouchard May 23, 2014

    If Ii ever do figure it out I will sharr the fix here for other techs. Simple fix will save hundreds of dollars. Where do the fried units go so they can be salvaged for people like me who cannot afford to eeplace them?

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A joystick trip is indicated. Make sure that the joystick is in the center position before switching on the Pilot.

May need a trip to a service centre to plug the diagnostic box in to check for errors.

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Pride 1121 wheelchair led 8bars flashing wont unlock batteries new ,the connections good. had just unloaded it ran it over a bump then it started flashing. Controler is bad or what? contiuity from motors...


trent618,

The 8 bar flashing lights indicate a possible control system trip. Without a serial Number or knowing which controller system you powerchair has, I will cover the common used controller systems for the model of powerchair you have.

If you have the Pilot or VSI control system the control system detects an internal problem within its self or the joystick, and I've seen it a couple of times when both the controller and joystick have an internal problem.

If you have the Pilot + or VR2 control system the control system detects an internal problem within its self and/or the joystick and/or a communications error between the joystick and controller. I've seen it once when the controller, joystick and cable between the joystick and controller being deffective. Due to the flashing lights and you have a Pilot + or VR2 there is a good chance the problem is the cable between the joystick and controller.

The possible solutions and repairs above will require the need for an authorized person to perform the tasks. Give the company that sold you the power chair a call, or anyone or different company which works on power mobility products as the part(s) needed will only be sold to authorized deallers or service providers.

Hope this helps, if so, please respond to this solution which will help others who may have the same question.
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Problem is your joystick is broken, I had the exact problem.

The plastic parts inside your tiny joystick is cracked due to abuse, likely someone pushed on it too hard, or banged it against something.. All it takes, is 50N, or 5 kilograms of force, to break it. It is a very delicate multi-axis inductive joystick made by Penny and Giles,

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If he put in the batteries (2) properly, they should never sizzle. Some will emit a very minute spark when the final connection is made, but that is normal. There are fuses coming off of each battery to the power controller that will blow at 40 to 100 amps or so, depending on the chair; these will blow before the chair frying, or the circuit breaker will trip, or the controller will fry and all will be quiet on the chair, so I am going to say that the batteries weren't properly hooked up, otherwise on of the above items would have shut everything down. Continuous flashes indicate trying to start the chair while it is still on the charger, or with the joystick off-center. Make sure it is unplugged and notohing is resting against the joystick. If it's still a no-go, then you have either a joystick issue or controller issue. You will need to test those by replacing with known good controller/joystick, which a dealer should be able to do for you. Good luck.

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