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I have a new Toshiba Satellite A210 with Vista Home edition installed . I downloaded and installed Windows Vista OS patches to bring machine up to date. Now when I boot the machine, the windows shows the standard Toshiba and Vista booting windows. But once it has booted the screen shows completely black, although the standard mouse cursor shows and responds to touchpad movements. I have tried pressing F8 on start-up and getting Windows to restore the system to a restore-point before I donloaded the updates. The restore says it works. But the black screen problem remains. Reading various blogs, some talk of Toshiba hardware problems and CPU settings as a possible solution. I can't set the CPU settings as I have a black screen! The laptop has no personal data on it yet (being very new) so a process to restore laptop to factory settings would work for me. All help gratefully accepted.

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Hi philipQ

Did your laptop come with restore CDs?, if it did, then i suggest you to a complete system restore. and see if the problem is solved.

i am always here
Thanks
RAhUL

Posted on Jun 19, 2008

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