Question about Xerox Phaser 8500/DN Printer
It a problem with the heater element for sure, and it sure sounds like the current feed to it is excessive, which could be a power supply problem (or the part of the supply that feeds the yellow melter element). Not sure if you've tried Xerox's network support site, but you can hook up to it and get help with diagnosis, which will hopefully help you figure this out. Here's the page:
Go down 3 paragraphs, and you'll see the link to the remote support:
This problem will require part's replacement, and I would recommend trying to identify the bad component (or board), and then choose to replace it yourself or call a service person.
Wish I had better news, but hope this helps.
Posted on Nov 14, 2010
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Posted on Jan 02, 2017
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