I can run the "tests" from it but it will not recognize the hard drive or the cd player. An external floppy drive works, but fdisk does not see the hard drive. I've removed it and checked the connections. Any ideas ??? S/N 78-AYVV9 97/07 Type 9547-U9C .. The cd drive has been replaced with a known good as is the hard drive. Is there a bios setup I can get to or ?? Unable to find any information on this model under lenovo (ibm). thanks for the help
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Connect the hard drive to an USB hard drive adapter then plug the USB adapter with the hard drive into the USB port of a working computer. This computer will see this as an external storage device, you can then open the various folders and files and backup or copy them to the computer.
When the computer/laptop can't find the operating system it could be caused by :-
The BIOS has been changed and could not detect the hard drive.
A non bootable floppy disk is in the floppy disk drive.
The operating system files has been wiped or corrupted on the hard drive.
The hard drive is faulty.
Check the BIOS configuration to see if the hard drive is detected. If it can't detect the hard drive then the hard drive is faulty.
If there is a floppy disk in the floppt drive, then remove it.
To test the hard drive, remove it and connect it to an USB hard drive adapter and connect it to a working computer's USB port and if this computer can detect it as an external hard drive and can open the folders and files, then the hard drive is OK. If not the hard drive is definitely faulty.
To get the laptop operational again, it needs a new hard drive and Windws installed on it together with the device drivers and your programs.
If you had not backed up data then the data on the old hard drive is lost.
Hi, If its XP your trying to install, XP does not recognize SATA drives on its own (probably why the install disk does not see the drive), you will need to
install third party drivers on the F6 prompt it gives during setup. You
need to download "Matrix Storage Manager", and format a floppy disk for
the drivers to go on so a USB floppy drive is needed for this case for
the AHCI/RAID drivers unless you know how to integrate them into the
install CD itself. You can download Matrix Storage Manager from Intel here >>>>>>>>>>>
sure you read all the read me files pertaining to setting up the floppy
disk for use with the F6 prompt as you will need to format the disk in
the FAT file system. Once you have the third party drivers installed the setup disk will recognize the SATA hard drive and allow you to install XP. I would then recommend that you look into integrating the drivers into the install CD so you don't run into this problem again.
If you need anymore help or advice please post back.
The main programing on the motherboard (bios) should recognize and read from the CD drive, If it doesn't then there is three possibilities as to the problem. 1- the bios have glitched, so, start by doing a bios flash. 2- the optical eye or the reader board in the CD drive has gone out, and the drive will need replaced, 3- there is a malfunction with the motherboard, and the board will need to be replaced. These three are the only possibilities and fixes for this problem.
I don't know if this will help in your situation, but here is how I would approach the problem. 1. Check the output of the external power supply. 2. Remove the battery, remove and reseat all of the memory cards; Try to power up again. 4. Remove the hard drive, cd drive, floppy drive and any externally connected devices; Try to power up again. Hope this is of some help in the resolution of your problem, and have a super day! Ron-