Our housekeeper has twice pulled the cord out past the yellow marker and we've had it repaired both times at a cost of $75 ea. The housekeeper is now gone but I would like to try and fix the problem myself but cannot find disasembly instructions. Looking for some assistance as I really don't feel like spending another $75 if I can take care of it. Thoughts ?

Look inside the wire crimps with the white and yellow wires for wire strands alongside the other wires (broken off of the power cord). If you see some, that's the neutral connection.

If you don't see any stray strands in either connector, you'll have to trace the wiring. First, check how many connections there are on the power switch. If there are only two (one should be connected to the black wire going to the power cord), the answer is not there, and you'll have to identify the wire that goes directly to the motor and the lamp socket (including any wires connected together).

If there are four terminals on the power switch, with black wires going to one pair of terminals and white or yellow wires going to the other pair, identify which black wire goes to the power cord connection. The white wire next to it goes to the connection you want.

How did you manage to pull the power cord out of the connectors? There's supposed to be some kind of clamp, knot, or other restraining means where the power cord goes into the vacuum cleaner to prevent this potentially dangerous situation. If that is broken or missing, get it repaired before using the vacuum cleaner.

You have to find a way to turn the drum the cord rolls up onto. Just move it par enough o allow it to retract. Hopefully you will hit that point before the spring lets go.

Sears should have parts and repairs available for you. Contact them on the phone or online. Next time get a good machine. It is highly unlikely the motor went out. More than likely, the cord was pulled loose from the electrical connectors. Any good Sewing machine repair shop can taake a look at it. Find them in the yellow pages. Make sure it is a reputable company.

Depending on which model of Electrolux you have and how far out you have pulled out the cord (most of the Electrolux canisters have a yellow tape around the machine end of the cord to alert you not to pull it out any further), you might have to take it apart to fix it. However, the first thing that I would try would be to stand it on the end (the hose end at the top), and pull short jerks on the cord to see if it will correct itself and retract. If that does not fix it, I would stick a screwdriver in the hole where the cord comes out of the machine and attempt to wind the cord reel back up which will slowly wind the cord back up on the cordwinder. This usually cause the cord to wind back up. If that does not work, then the only option is to take the machine apart to fix it.

Before running for an expensive repair!
Since it is a hand held device, it's cord gets a lot of twisting & pulling misuse!
Sit down, put on your glasses & examine the cord carefully, expecially around the places it bends sharply! If you do not see a bad spot, swith it on & gently move the cord around & push it inwards like making ot shorter. If it gives even one jump, you only need a new cord which should cost 15 minutes labour for any handyman. ... 90& of their problems lies here!

Remove the 5 Phillips-head screws carefully without stripping the heads. There are 2 at the front bottom, 2 at the top back (above the wheels), and 1 at the back beneath the dustbin. After the screws are loosened/removed, you can remove the top cover of the vacuum (be careful with the attached wiring harness). Then remove the black plastic cover over the cord rewind wheel, and you can easily remove the wheel. Pull the cord out a bit to give yourself some slack. You should be able to free the jammed cord and then reassemble the vac.

If you vacuum wont turn on it is most likely the cord winder. This is a pretty big repair, you wouldn't want to attempt it yourself. Most shops should be able to repair the cord winder for about $50-75. If you need a new cord winder expect to pay about $150.

Most likely the problem is with the cord winder. This is the most common problem with Mieles. It is actually the most common problem with any vacuum with a cord winder. A Miele repair center should not change you to look at the vacuum and tell you what is wrong with it. The Red Star was a great model and if the powerhead is still in goood condition I would get the vacuum repaired. If it is the cordwinder they can usually be repaired and it should cost about $75.00. If you need a new cord winder this will cost about $150.00. The top piece can be pryed off, however if it feels like it is switching than it is not jammed.

cord reel assembly maybe the spring jumped one time over out over 1 of the confirmationpoints of the reel assembly or the roller on the shaft is worn something is broken on the shaft and or mounting points that it tilts and walks somewhere against, sometime its better to get out the spring of the unit instead of repair because of the costs.

I don't have the exact same model as you guys, but maybe my situation is similar to yours. My Miele Silver moon model won't turn on one day. I took it to a Miele authorized repair shop ( they all offer free estimate on finding the problem first, then they will tell you what the repair cost will be). They said my vacuum cord reel shim was damaged. The damage was caused by over stretching the cord while I vacuumed. According to them the shim is kind of like a clip that holds the cord inside the vacuum. When the shim is damaged, the cords are pulled apart and electricity can no longer pass through. That would expalin why it won't turn on. The repair cost was not too bad, it costed forty-six dollars. I hope this helps.