Question about Jenn-Air Refrigerators

1 Answer

I have a Jenn-Air refrigerator, Model JCD2389DE, and in the last two weeks we have noticed water puddling on the floor in front of the "freezer side" door. We thought maybe the water dispenser "stuck" on but this morning I saw water dripping out. I opened the door and water was running down through the inside of the freezer and coming out through the bottom door seal. The water dispenser and the ice maker appear to be working properly. Please give me your thoughts...

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Mine did this a few years ago. I had to call service out to replace the system board. I guess it's a common problem. Something on the board fails and the defrost operation does not work properly, resulting in rapid meltdown of ice build-up and puddles on the floor.

Posted on Dec 12, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to determine what is causing my refrigerator to periodically leak water onto floor?


uSUALLY A PLUGGED OR CLOGGED EVAPORATOR DRAIN LINE IN FRIDGE OR BAD DOOR SEALS WILL ALLOW MOISTER ANS AIR TO CONDENSATE AND MAKE THE WATER PUDDLES

May 26, 2014 | Jenn-Air JFC2089HE French Door...

1 Answer

I have a Jenn-Air JFC2290v water appears on the floor front right corner, sometimes front left corner as well. I have moved the unit and have not found any water under it. This has been on going for...


I bought the same JFC2290 model and it says "Auto defrost". Mine is only 10 months old and it starts having exactly same problem already. Water leaks and I have to clean my hardwood floor twice a week. I will never own Jen junk again!

Nov 09, 2011 | Jenn-Air JFC2290VEP (21.8 cu. ft.) Bottom...

1 Answer

Water leaking from under refrigerator model


Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Hi,

Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

heatman101

Aug 31, 2010 | Jenn-Air 21.6 cu. ft. Side-By-Side...

2 Answers

Water leaking from jenn air refrigerator side by side


check the freezer side and see if there is ice under bottom rack and floor if so you have a clogged drain,follow the floor to the back wall and the bottom of back wall panel,there is a drain there,use hair dryer to melt out and then you need a steamer or something to blow out the drain line,check it by pooring hot water in the drain you'll know if you unclogged it if the water drains through

Nov 01, 2009 | Jenn-Air JCD2389G Side by Side...

1 Answer

I have a Jenn Air JCD2389GE Side by Side. My problem is that at random times (once, twice a week and sometimes once every two weeks) a puddle of water is on our tile floor just in front of the freezer...


You have a frozen defrost drain. whenever the unit goes into defrost, usually once a day the water instead of running down the drain is running out on the interior and then onto your floor.Fairly easy fix if your game?
  • unplug your refrig
  • remove all food from interior of freezer
  • remove shelving
  • remove 2 screws holding the rear cover in place these are usually painted white to blend witht he cover. btw this is the lower cover so you do not have to remove icemaker or dispenser bucket.
  • once cover is removed defrost all of the ice that you see with a hair dryer
  • once the ice is gone you will see a drain hole in the center beneath the cooling coil ou need to flush hot water thru this hole to clear any ice and sludge that may be in the line. ( I sometimes have to use a syringe or turkey baster filled with hot water to forcefully clear this line)
  • reassemble in reverse order
If you have any further questions or comments leave them here and I'll get back to you. Thanks Peyton

Feb 23, 2009 | Jenn-Air JCD2389G Side by Side...

1 Answer

Jenn-Air JCD2389G Side by Side... Problem: Leak


very common blocked drain to cure unplug appliance defrost then remuve bottom panel freezer side you will find a silver tray with a drain chnnel unblock the hole that should cure it

Nov 09, 2008 | Jenn-Air JCD2389G Side by Side...

1 Answer

Side by side refrigerator has puddle under freezer


Check and clean door seal, chech defrost drain tube ad a cup of water and clorine into tube, Check drin pan and clean under refer.

Sep 08, 2008 | Sub-Zero 690 Side by Side Refrigerator

4 Answers

Jenn-Air freezer leak


Apparently it is the drain behind the freezer panel on the inside and it is blocked. It needs to be unblocked and cleaned. You remove the food and the rear panel on the inside of the freezer. With a hair dryer (carefully) remove all ice build up and then unblock the drain line going to the pan under the refrigerator. The drain line can be cleaned with bi-carb and hot water (not boiling).

Jan 21, 2008 | Jenn-Air JCD2295HES Side by Side...

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

278 people viewed this question

Ask a Question

Usually answered in minutes!

Top Jenn-Air Refrigerators Experts

Charles T Nevin
Charles T Nevin

Level 3 Expert

4066 Answers

John Tripp
John Tripp

Level 3 Expert

4654 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Are you a Jenn-Air Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...