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Hi there on the other side. I am trying to join your community. I have been able to help a few people. But now I am in deep sea. Can you help me to recover the password(s) for and hope to hear from you soon Kollagunn

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  • Kolbrun Gunnarsdottir Nov 15, 2010

    Than you, this is a beauty. You have done a good job with allthe explanation in pictures.
    I will do the same with my answers.
    IFor the next seven weeks I will be at a rehabilitation Center wich is here in my home town, I can go home after dinner to be there before eight in the norning------------so to night I will follow your good adviceall the best,



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Hi, do you mean your password to access your FixYa account? (I don't think so since you can access your FixYa account) or you Hotmail and Live accounts' password? I am just confused since this problem is posted on the wrong category. Hope you'll not continue this later. If I am right, your current profile page on FixYa is (click Here).

If you mean Hotmail's password, I would say, you can't recover, but you can reset it and it's on one condition, you should have access to your alternate email address. The password reset email will be emailed to your alternate email address and there's no other option to recover it.
To reset your password, open this link (Click Here) and on the Login Page, click "Forgot your password?" [or simply click here]
Hi there on the other - nonontech_41.jpg

On the next page, select "I forgot my password" [or you can choose any other options, but they are more or less similar with the reset password link] and click "Reset Your Password"


Enter your email address and the code shown, then click "Next", you'll receive the password reset email on your alternate email address.

I've done this for you and your password reset email has been sent to "ko*****" [some texts omitted]. Open your account and follow the instructions in the email from hotmail and reset your password. There's no problem with the Live account, they are similar and you only need to follow the same procedure.

I hope this helps.

If you need further help, let me know.

Good luck.

Posted on Nov 14, 2010

  • Lebanon Raingam
    Lebanon Raingam Nov 15, 2010

    You are welcome. Let me know if you need further help.

    All the best...



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