Question about Blackberry Cell Phones

Open Question

I have a reload software error 552 on my blackberry 8520, and have tried all the advice given by people online. but because i have not backed up my blackberry before, it does not connect to the device properly and when i try to install updates, it says that it cannot complete as "an error has occurred while downloading software. Please verify your internet connection or try again later, if the problem persists" i have tried for days but no change, what do i do? please help me!

Posted by on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad
  • 2 Answers

SOURCE: How to resolve "reload software:552"

I had this on a bold 9000 when trying to update the firmware. The only way i found around it was to remove the battery and plug it into the computer and reload the old firmware. This method worked for me after playing about unplugging and re-plugging, whether it will work on the 8520 i don't know, good luck!

Posted on Nov 30, 2010

Ad
  • 32 Answers

SOURCE: i dropped my blackberry curve

try to connect to your computer and reinstall the os

Posted on Jan 02, 2011

esound
  • 425 Answers

SOURCE: Hi my name is dean

How to Reset a Blackberry


There are three main types of Reset that apply to the Blackberry. These are listed in order below. Instructions for Blackberry Pearl are slightly different - see bottom section of the Tip.

1) Soft Reset - simply press the ALT+RIGHT SHIFT(CAP)+DELETE keys.

This reset stops all applications that are running on the Blackberry and will help if you are having problems connecting the device to computer. This reset will not erase any information from your device.

2) Double Soft Reset - this reset is almost equivalent to a full hard reset. First perform a Soft Reset as outlined in Step 1.

As soon as the screen is no longer black - repeat the steps once again exactly as before.

This takes you to another screen showing an hour glass. Allow the device to reset. This helps if the device has suffered a more serious error. Be aware you may loose some information from your device. A backup is advised prior to proceeding if at all possible.

3) Hard Reset - this is the full blown reset and will fully reset the device to help resolve critical errors with software or hardware. Again back up important information before proceeding if possible.

Note: For RIM models 850, 857, 950, or 957, you must insert the end of a paperclip or similar blunt object into a small recessed hole on the back of the unit and depress the switch inside. The device will reboot and be hard reset.

Other Models: With the device turned on - remove the battery for 30 seconds or more. Now replace the battery. The device will reboot and be hard reset.

Blackberry Pearl: To reset to factory defaults enter 'Options' from the main menu. Scroll to Security Options and press the trackball. Choose 'General Settings'.

Press the left soft key, then scroll to "Wipe Handheld" with the trackball and press the trackball. To initiate the factory reset, your phones security code may be required in order for the process to complete. Your phone will now be restored to its original settings on leaving the factory.

A hard reset can be achieved with the Pearl in the same way as outlined at Step 3 by removing the battery.

Be aware that resets such as these may erase data, such as contacts, ring tones, pictures, text messages and stored Internet files and emails. Make sure to back up important information beforehand if at all possible. You can obtain software to back up the device to your computer directly from Blackberry Below.


software112.com/products/blackberry-desktop-software.html


Hope this Tip helps. If so please do leave a vote for the solution.

Thanks.

Posted on Jan 21, 2011

Ezrahite
  • 2632 Answers

SOURCE: my blackberry 8520 phone is

Hi,

Welcome to Fixya. You can download the latest version of the BlackBerry software from your wireless service provider's website or from the link below to fix your problem.

BlackBerry Software Download

Thanks for using Fixya.

Posted on Mar 06, 2011

  • 1 Answer

SOURCE: reload software : 513 comes with my blackberry 852...

I am confused with the blackberry 8520 screen looks Reload Software: 513 what this means .. of agus thank...

Posted on Apr 03, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Blackberry curve 8520 reload software:552


Hello,

You will have to reload the software on your Blackberry.
Please follow the guide in this link.
http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11320&sliceId=SAL_Public&dialogID=225420174&stateId=1%200%20225418282

If you need further assitance or it dosent solve your problem, let me know.

Sep 03, 2011 | RIM BlackBerry Curve 8520 Smartphone

1 Answer

What do i need to do if my blackberry curve displays a message saying reload software:552?


Hi,

I have had the "Reload Software: 552" error on 2 BlackBerry Curve 8900s. When it occurred again (last night) this is what I did:

[ WARNING! THIS WORKED FOR ME, BUT I WAS LUCKY & IT MIGHT NOT WORK FOR YOU! ]

1. Reboot your BB: alt-rightShift-del

2. Start a software reload from the Windows desktop, via the BB Desktop Manager.

When the reload started, I would get a screen on my BB showing 2 computers talking to each other. After a few seconds, this would crash into the 552 error.

3. 3-5 seconds into the software reload, CANCEL the desktop.

4. This should freeze the apps on both the desktop and the BB. The BB should still be showing the 2-computers.

If you do anything on the desktop at this point, the BB will crash into the 552 error again.

5. Terminate the desktop app processes via the Windows task manager. There are 4 RIM/BB processes to shut down.

6. At this point, the BB Desktop Manager app should be gone, and the BB should still show the 2-computers.

7. Now, start the BB desktop manager back up again, and intitiate the software reload again ...

A 4thumbs up will be greatly appreciated. Thank you for choosing FixYa!

Jul 04, 2011 | RIM BlackBerry Curve 8520 Smartphone

1 Answer

Screen says reload software: 552 How to fix it?


I suggest you do what it says, reload the software.
Get a microusb cable and plug it into your computer.
Download and install BlackBerry Desktop software, this will allow you to reload your software.

May 06, 2011 | RIM BlackBerry Curve 8520 Smartphone

1 Answer

552 error


Reload software: 552 or App Error 552, known issue in Blackberry. To resolve, upgrade to the latest available BlackBerry Device Software version provided by your wireless service provider to resolve this issue.

Complete the following steps:

  1. Verify that the BlackBerry® Desktop Manager and the current BlackBerry Device Software (for your BlackBerry smartphone) is installed on the computer.
  2. Remove the battery from the BlackBerry smartphone. Do not re-insert the battery.
  3. Open the BlackBerry Desktop Manager on the computer.
  4. Connect the BlackBerry smartphone to the computer using a USB cable.
  5. On the BlackBerry Desktop Manager main screen, click Application Loader.
  6. In the Update Software area of the Application Loader, click Start.
  7. Click Options. This allows you to add or remove applications from the BlackBerry smartphone.
  8. Select the applications that you want to install.
  9. Click Next.
  10. Click Next.
  11. Click Finish.
  12. When the application load process starts, insert the battery into the BlackBerry smartphone.
    Hope this helps!

Apr 10, 2011 | RIM BlackBerry Curve 8520 Smartphone

1 Answer

My blackberry 8520 phone is displaying reload software:552


Hi,

Welcome to Fixya. You can download the latest version of the BlackBerry software from your wireless service provider's website or from the link below to fix your problem.

BlackBerry Software Download

Thanks for using Fixya.

Mar 06, 2011 | RIM BlackBerry Curve 8520 Smartphone

1 Answer

How to resolve "reload software:552"


I had this on a bold 9000 when trying to update the firmware. The only way i found around it was to remove the battery and plug it into the computer and reload the old firmware. This method worked for me after playing about unplugging and re-plugging, whether it will work on the 8520 i don't know, good luck!

Nov 30, 2010 | RIM BlackBerry Curve 8520 Smartphone

2 Answers

My phone is saying reload software 552


on my blackberry curve 8520 has reload software 552 on front of the bb screen when i turn on my blackberry / it also will not power off ..can u please help me .. how can i fix my phone

Sep 21, 2010 | Cell Phones

3 Answers

Reload software : 513 comes with my blackberry 8520 curve what can i do


i'd attempted 10 times USB pwd, and now my phone s/w was all whipped off. msg on screen is reload software 513, plz help. i'd just got my Curve 8520 3 days ago...

May 20, 2010 | RIM BlackBerry Curve 8520 Smartphone

Not finding what you are looking for?
Cell Phones Logo

Related Topics:

82 people viewed this question

Ask a Question

Usually answered in minutes!

Top Blackberry Cell Phones Experts

raysaw

Level 2 Expert

231 Answers

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Shehu Pro
Shehu Pro

Level 3 Expert

1284 Answers

Are you a Blackberry Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...