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The pipes are blocked with build up scale or water dirt. You can try to descale the machine by adding in the water half cup of lemon juice and brew it without coffee leave if for 20 min and the clean it by brew it with fresh water these will make a diference then try this again in a week.
I was trying to help you out here. Maybe this will help some? I was going backto some customers that asked questions in the recent past and even fartherback. It appeared that no one answeredsome of them, So, I thought I would take some of my personal time to see if Ican help. Even though this Informational site may not have your exact model orbrand, this site will help you a lot. Here is a site link about everything you want to know about CoffeeMakers and possibly yours, from repairto trouble shooting it. b>http://home.howstuffworks.com/coffee-maker4.htm Please if this helped you at all, if you can find the time and in your heart torate my help and some kind words written would be appreciated for my free help, I would appreciate it.
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The best way to replace it is to call Gevalia and this number is to their import service and they are the ones to call for any replacement parts, and all you need to have to get the right part is the model number and the 4 digit date code located on the bottom of the coffee maker next to the words "datecode".
To order replacement parts for your Gevalia coffee maker call 1-800-438-2542 (1-800-GEVALIA)
Representatives from Gevalia contacted me and determined the product should be replaced with no cost to me. I expect a new coffeemake within the next week or so. Fantastic customer service - not very common any more.
I have this manual (CM500) and can scan/email it to you if you send me your email address...also I am looking for a replacement lid for my carafe for this machine if anyone is looking to get rid of theirs!