Question about Washing Machines
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.
Look at the section on the Sears site for Agitator, basket and tub.
Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive. It's likely that the bolt has cone loose.
Also see the following illustrated description of the above.
Posted on Nov 14, 2010
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Posted on Jan 02, 2017
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