I had a problem similar to this. I could not import from an analog camcorder. I tried the many solutions offered by Pinnacle and none of them worked. I have Windows 7, 64bit and Pinnacle 14 with a Dazzle capture device purchased December 2010. The solution for me was to reinstall Windows.
To reinstall Windows 7 ,first save all of your data files on an external hard drive. Then go to Control Panel/System & Security/Action Center/Restore Your Computer to an Earlier Version/Advanced Recovery Methods and select Reinstall Windows. After Reinstalling Windows restore all your data files and reinstall all of your applications. Then, update your application via the internet.
For next time, make a system Image under Advanced Recovery Methods and use it if the problem happens again.
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