Pinnacle Dazzle Fusion/Analog video capture (202261597) Video Capture Logo
Posted on Nov 14, 2010

System conflict created when I tried to fix a Dazzle problem.

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  • Posted on Jan 25, 2011
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I had a problem similar to this. I could not import from an analog camcorder. I tried the many solutions offered by Pinnacle and none of them worked. I have Windows 7, 64bit and Pinnacle 14 with a Dazzle capture device purchased December 2010. The solution for me was to reinstall Windows.

To reinstall Windows 7 ,first save all of your data files on an external hard drive. Then go to Control Panel/System & Security/Action Center/Restore Your Computer to an Earlier Version/Advanced Recovery Methods and select Reinstall Windows. After Reinstalling Windows restore all your data files and reinstall all of your applications. Then, update your application via the internet.

For next time, make a system Image under Advanced Recovery Methods and use it if the problem happens again.

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Please try the steps in the link first. try to open internet browser then copy and paste the link to the URL:

http://pinnacle.custhelp.com/cgi-bin/pinnacle.cfg/php/enduser/std_adp.php?p_faqid=9814&p_created=1082135512

Try to update the driver of your video card since the major concern is display.

Please try to connect the dazzle at the back USB ports of the computer.

Try to disable your internet connections, antivirus and firewall connection to isolate the case.
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The sound dosen't match the video when I use my dazzle.

You can try also this steps to isolate the case,


a. Antivirus, antispam, antispyware constantly scan your harddrives and can slow down the processor a lot during render or burning.Disabling these improves the system speed and efficiency radically.

b. Firewalls constantly turned on when internet is active can slow Studio because it uses MySQL server file in windows and is an important file for Studio 11. If both programs are running at the same time, they rob one another of valuable resources thus depriving each of successful operation.

c.When internet is active, Windows is constantly updating itself via automatic updates. And as we all know, downloading can slow system performance whereas automatic updates not only downloads but also installs components in the background. Thus seriously slowing system performance very much.

3. Update firmware for your DVD burner. Now this may sound ridiculous when you just bought it but it is common knowledge that when hardware is manufactured, they come with drivers that are almost relative to the manufacturing date, and these components are usually assembled into computer workstations months after or even longer.

4.Uninstall the following : Nero, Roxio or Sonic. Though Pinnacle has nothing against the companies or softwares mentioned, they do have conflicts when installed on the same computer. All the mentioned softwares have almost the exact programming language that Studio's burning engine has and if you have all of them installed, conflicts arise due to the fact that the computer gets confused as to which program is which, in turn the computer recognizes the command as coming from only one software and thus limits it's capabilities and processes.
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PROGRAM FAILING TO RUN

i think your tv tuner's driver has a conflict with windows vista, try to install it at different computer with a lower version of windows, if the problem still exist maybe your tv tuner's chip is defective.
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