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Modem failure My encore modem is hooked to a Qwest dsl line.  I don't know the model, I am using free yfi at panera's, for the last weekthe modem dsl light stayes lit for about a minute then goes off, and I am can't get on the web server.  I unplug the modem power for 2 mn. then replug the lights light up and I can connect the the dsl again.  In about aa minute or two the same thing happens.  When I pluge it in the dsl light flashes several times before staying on contunlly.

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Blinking light on the DSL modem.

Unfortunately it sounds like the modem may need to be replaced. I had the same issue. Even after doing a complete shutdown, resetting all the cables, restarting the modem and then the computer, it still did not work. After you get the modem replaced, I would suggest you get a spare, possibably from e-bay, so if this happens again, you will not be without DSL Service.

Posted on Dec 29, 2007

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SOURCE: 2701HGB modem - dsl light flashes red

if all the lights on the modem are Green then it means there's no prob with the hardware. just make sure that you're going to use the right WEP key or wireless password. the network name is 2wirexxx, the X is the the last 3 numbers of the SN which can be found on the bottom of your 2wire 2701HG-B.make sure that your wireless switch is also turned on of course. the wireless light on the modem will lit if it is connected

Posted on May 11, 2008

AvioriX
  • 689 Answers

SOURCE: 2wire 2701HG-B got red light on power & green light on wireless

Issue that you have mentioned its very common among 2Wire modems. Most of the cases we have diagnosed Modem usually OK but the AC Adapter, AC adapter somehow comes from 3rd party with low quality production. Due to its circuit design internal heat dries up the DC output capacitors. So DC output comes up with ripple and it cause modem to not work properly. You may change the AC adapter or you can change its Capacitors. Same rate AC adapters will work fine. Just make sure polarization is right.
If Issue continues you may post for further diagnosis

Good Luck

Posted on Jul 09, 2009

  • 1 Answer

SOURCE: 55" TV keeps shutting off automatically

Green light flashes 5 and then red light flashes 6

Posted on Sep 28, 2009

SOURCE: Cannot connect to my Internet.

With the DSL light always flashing, it means that either the ADSL signal (synchronization) does not reach your modem, or your modem cannot 'read' the signal.

You need to determine if the problem is from one of the following places :

  • outside of your house (your land line or ISP equipment) or from the modem;
  • your telephone-cable inside your house or
  • one of your equipment;


Try the following manipulations to determine from where the default comes :

  1. Determine if the problem is in your house or on the land line
    • Unplug each and every equipment which is connected to your telephonic installation (Fax, phones, answering machines etc);
    • Using the shortest telephone cable (RJ11) you possess, plug only your modem to the main telephone jack of your house.
    • If the DSL LED still flashes continuously, the problem is somewhere between your ISP's equipment and your house. You should call them and expose the situation. At this stage, you can't do much else.

  2. Determine if the problem is in your house installation
    If the DSL LED lights up when it is plugged to the main telephone jack, then it is either one of your equipment which is at fault, or the house installation. To pinpoint the problem, do the following :
    • With all the other equipment still unplugged, try the modem on all the other telephone jacks you have around the house.
    • If the DSL flashes continuously on one of the jacks, you will have found the source of your miseries. Depending on your ISP's terms and conditions, you will either have to call them of call for the services of a third-party technician to solve the problem.
    • If the DSL lights up correctly on all the telephone jacks, then your house telephone installation is good. Proceed to the next series of tests.

  3. Determine which equipment is at fault
    • Plus your modem to one telephone jack and wait for the DSL line to light solid.
    • Use a splitter (ADSL filter) to plug the equipments you possess (telephone, fax etc) one by one. Verify each time if the DSL LED is still lit or flashes continuously.
    • If one of the equipment causes the DSL LED to flash, it is that equipment which causes your problem.
    • If every equipment causes the DSL LED to flash, the it is the splitter (ADSL filter) which is causing the problem. You can confirm this hypothesis by testing each and every ADSL filter you have in your possession.
    • Replace any faulty equipment and you should have eliminated the problem.
If nothing of this solves your problem, you won't have any choice but call you ISP. Don't hesitate to tell them all tests you will have done.

May I also make some recommendations :
  1. Use a power surge protector (not a UPS though) to plug your modem to the electric outlet BUT plug it directly to the telephone jack;
  2. Make sure your modem is plugged in as far as possible from UPS, television, etc.;
  3. If possible, don't plug the modem in the same electric outlet as other equipments;
  4. Don't use any telephone extension cable to plug your modem to the telephone jack.

Hope this helps you. Let me know what happens next.

Posted on May 12, 2011

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