Question about Casio Exilim EX-Z750 Digital Camera

15 Answers

Problems - Do I need a new camera?

Help! One time, when disconnecting camera from computer, I got the "you didn't do it right" message - but I had done it right. Since then, computer acting odd. Able to get it to work at a wedding with 512 card - came home & it uploaded to computer fine. Then wouldn't turn back on! Tried spare battery. Tried charging both batteries fully. Burned CD of pictures on 1G card using a card reader on another computer, but most pictures are bad. Strange thing is that I can still see the pictures on the view finder of my camera and they look just fine AND, at the same time, my computer tells me there are no pictures on that card! I'd decided it was the card until the camera wouldn't turn on with even the 512 card. Help! Do I need a new camera? New card(s)? New batteries? (I had batteries checked once; they were low so charged them fully on the base. Didn't help.)

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  • 12 more comments 
  • jms9286 Jun 18, 2008

    Sorry - the computer is not acting oddly; it is the camera! I have a Mac that is working just fine. 

  • jms9286 Jun 18, 2008

    I don't have a PC; I use a Mac which is working fine.
    I went to Best Buy and had a geek measure battery strength. I have the original plus a spare. We fully charged one of batteries with the 512 card in the camera and the camera worked. I came home and simply changed the card and it wouldn't turn on. I put the 512 card back in, still wouldn't turn on. The next day I tried again and it turned on this time. This happens frequently and doesn't seem related to card or battery, but I don't know. LCD wants dates added each time this happens. Oh yes - one more clue. Mac doesn't recognize camera with 1G card in it, but does with the 512 card.

  • jms9286 Jun 18, 2008

    I think I'd like a more technical response than "maybe you need a new camera." Based on what particular facts I've described? How can you discern whether it is the camera, the battery, the cards, or even the base?

  • jms9286 Jun 18, 2008

    I don't know of any camera shops nearby that can "flash the RAM". I'd like to figure this out in the next couple of days so I know whether or not I need to buy a new camera before an upcoming trip. Thanks.

  • jms9286 Jun 18, 2008

    I'd like to hear if others have a different take on this.

  • jms9286 Jun 18, 2008

    It has been a while since we loaded the camera software and I'm not sure where it might be. I'll check my computer-related storage drawer. What am I looking for? Just one CD? (I think my son did it for me before.)

  • jms9286 Jun 18, 2008

    It seems that not everyone knows what "flash the RAM" means. I suppose I could purchase a new battery that would also work in a replacement Casio if I have to buy a new camera.

  • jms9286 Jun 18, 2008

    You asked about current camera status. Okay this may be another clue. It wasn't turning on with either card so I put it in the base to charge... but it isn't charging. The green USB light is on instead and I can't change it to the red light of charging by clicking that side of the bar. It WAS charging properly about two hours ago though. In the past hour I had unplugged the base and moved it to my computer, trying once again to upload the pictures on the 1G card. So is it maybe the base???

  • jms9286 Jun 18, 2008

    I am tracking responses and will give credit where credit is due - as soon as I figure out which solution is making the most sense. I'd like to hear thoughts about the base. Am I doing something wrong? Seems like it always initially charged before upon plugging in the camera.

  • jms9286 Jun 18, 2008

    Would a USB problem also impact the functioning of the base?

  • jms9286 Jun 18, 2008

    If reloading driver doesn't solve the problem, what would that tell us?

  • jms9286 Jun 18, 2008

    I cannot turn it on to reset any functions - at least not at this time.

  • jms9286 Jun 18, 2008

    TheMachine please comment again. Your link is not working on my email. Thank you.

  • jms9286 Jun 18, 2008

    We've been through this already. Please read my posts carefully.

×

15 Answers

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  • 2,071 Answers

This kind of problem of your as i diagnose your unit is need to FLASH. Flashing is the solution for dead set to power on again and oddly function of the unit and like of your problem also.You bring your camera to a service center ,.The center is equipt of that kind device,they know the default function.

Posted on Jun 18, 2008

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It sounds like you have a loose connection from the battery and charger to the rest of the camera. Possibly a piece broke internally which is why it works some of the time but not always

Posted on Jun 18, 2008

  • Benjamin Patri
    Benjamin Patri Jun 28, 2008

    If you are satisfied with your experience here, then feel
    free to provide me with some feedback by rating my solution. If you need any
    more help, I would be glad to assist you, just ask.



    Thanks for your time and service and I hope you have a Great Day!




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It-is the memory card ; try other memory card

Posted on Jun 18, 2008

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  • 859 Answers

Does your camera have a disk drive mode? If so, enter that mode, or another mode that appears to be a similar statement, usually Playback.

I would in the future turn off your camera, click on the disconnect removable device icon and wait for the final confirmation alert. Then, remove the usb cable.

I don't think there is anything wrong with your camera it is just confused, remove mem card, turn it off, turn it back on and find the master reset in your menus and execute that command. You should be fine after that.

Regards,
Worldvet

Posted on Jun 18, 2008

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  • 487 Answers

Hi,

This might not be the answer you want to hear but...
Casio has been known to be kinda fickle after a while and turn off without any reason and can't be turned on again.
Sometimes when you are downloading the pictures and the camera is not set in the cradle just right it tends to sent a surge through the memory and OS of the camera.

casio is able to fix this but the cost of it all makes me wonder if buying a new camera would not be the best option.

After owning a Casio I opted for a Kodak as circuitry is not as prone to surges as Casio.

LINK is to the service dept. of Casio. casio has to do it themself as it is specialized on these and local camera shops sent them out to them too.

Sorry that there is not an easy fix.

Consider a new camera

Posted on Jun 18, 2008

  • eric bosman
    eric bosman Jun 18, 2008

    It is deffinitly not the batteries as a lot would like you to believe.

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My Opinion is that something happened to the USB controller of the camera. Since most camera's use USB to communicate with their internal card readers that would also explain your card problems. And, since everything is connected together your intermittend power on issues can be caused by the fault in the USB circuitry. This could also cause a problem with the internal clock of the camera and its settings since the internal flash memory might not be accessible at all times, explaining why the camera asks for Date and Time when it does boot up. Unfortunately, fixing your problem would require a new board for the camera which could be difficult to source out as these cameras aren't usually worth repairing. So as you already suspected, you are better off buying a new camera, and you should maybe consider the extended warranty. In this case if you had an extended warranty you would have been given a new camera for the same value as you paid for this camera.

Posted on Jun 18, 2008

  • Dean Joly
    Dean Joly Jun 19, 2008

    Not sure what you meant by posting again but here is what I said yesterday:



    My Opinion is that something happened to the USB controller of the camera. Since most camera's use USB to communicate with their internal card readers that would also explain your card problems. And, since everything is connected together your intermittend power on issues can be caused by the fault in the USB circuitry. This could also cause a problem with the internal clock of the camera and its settings since the internal flash memory might not be accessible at all times, explaining why the camera asks for Date and Time when it does boot up. Unfortunately, fixing your problem would require a new board for the camera which could be difficult to source out as these cameras aren't usually worth repairing. So as you already suspected, you are better off buying a new camera, and you should maybe consider the extended warranty. In this case if you had an extended warranty you would have been given a new camera for the same value as you paid for this camera.

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  • 638 Answers

Battery is fine, n also camera is fine according to me the problem lies in either a card or the camera software that u hve installed on ur pc.
feel free 4 further assistance n keep sending more question n comments or doubts that arise in ur mind regarding this to me.rate the solution as fixya if it helps u understand n solve ur problem

Posted on Jun 18, 2008

  • hemant somaiya
    hemant somaiya Jun 18, 2008

    hve u reloaded the sofware

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Hi,

Can you please tell me what is the status of your cam right now?Is it turning on or not?

Posted on Jun 18, 2008

  • Priya darshan Jun 18, 2008

    Hi again,



    You can try switching over to 2500 mAh Nickel Metal Hydride rechargeable batteries and you will see a difference.

    Digital cameras with zoom lens need more power than what can be supplied by ordinary batteries.



    If you still face the problem then the only solution will be to get it serviced as it can be a mechanical problem.


    The battery cover or CF card (SD card) slot cover is not securely closed

    Most
    cameras have a lock mechanism on the battery cover. The camera will not
    turn on if the battery cover is not locked or securely closed, or if
    the CF card (SD card) slot cover is not securely closed. Make sure
    these covers are securely closed.

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  • 4,472 Answers

Hi,
First off how long ago did you purchase the camera? Lets work our way through this to find the best solution possible.
Thank you,
Lee

Posted on Jun 18, 2008

  • 8 more comments 
  • Lee A.
    Lee A. Jun 18, 2008

    http://drivers.softpedia.com/get/Other-D...

    Your drivers for your camera are located there. re-install those. Then dock it.

  • Lee A.
    Lee A. Jun 18, 2008

    Yes as you need to have a full battery to update the firmware. This might solve your future problems. Try a new battery, if it is under warranty send it in.

    I hope this was helpful. If you have another question please don't hesitate.

    Thanks,
    Lee

  • Lee A.
    Lee A. Jun 18, 2008

    Yes that is very possible. When you say you moved it did you change computers? Did you restart the computer since moving it?

    Keep me posted,

    Lee

  • Lee A.
    Lee A. Jun 18, 2008

    You also said you can still see the pictures on the viewfinder? Can you see them on the LCD? Have you tried updating the firmware this might solve your problems. Can you plug the camera directly into the computer without the base?



    Thanks,
    Lee

  • Lee A.
    Lee A. Jun 18, 2008

    Yes a USB issue can affect the base.
    Keep me posted.
    Lee


  • Lee A.
    Lee A. Jun 18, 2008

    The camera does power up though? Do you have a cable to connect it directly to the computer?
    Thanks,
    Lee


  • Lee A.
    Lee A. Jun 18, 2008

    I am still here to assist you.
    Lee


  • Lee A.
    Lee A. Jun 18, 2008

    Do you have a cable to connect the camera directly to your computer?
    Thanks,
    Lee


  • Lee A.
    Lee A. Jun 18, 2008

    Also when did you purchase the unit. If I can get all the information I believe we can find you the best solution.
    Thanks,
    Lee

  • Lee A.
    Lee A. Jun 19, 2008

    Still waiting to hear back from you.
    Also when did you purchase the unit? If I can get all the information I believe we can find you the best solution.
    Thanks,
    Lee

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  • 97 Answers

It sounds to me like it's the 1G memory card. From what you're telling me, every time the 1G card is involved, the camera stops working. You even said that the mac won't recognize the 1G card, only the 512mb. MerlinTech had mentioned that you need to "flash" the ram. I'm not sure what that is, but if you're camera's still not working even with the 512mb card in, it may be worth trying. Otherwise, it sounds like you may need a new camera. I'm not sure how long you've had the camera, but if it's been a while, your battery may have worn out. After a while, they won't hold a charge anymore. You mentioned going to Best Buy and asking for their help. Would it be possible for them to test a new battery in your camera?

Posted on Jun 18, 2008

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Try reloading the software that came with the camera dock. It may have been corrupted by a virus. There is a new one that even kaspersky cannot figure out a defense yet.

Save all your photo's and files to CD for safety, and clear your PC harddrive of anything useful.

Sometimes Cameras specify a rating of battery. I've had a problem by using higher capacity batteries - they are not charged correctly or recognised by the dock. However, I don't think this is the main problem here.

The problem is with the Software used.

Posted on Jun 18, 2008

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There is circuitry inside the camera that measures the current state of the battery. It is possible that when the "incident" occurred, something happened to that circuit. The camera may not be reading the current state of hte battery correctly. Also, because of this, some functions may not work properly. There will be no simple fix for this. This is not a problem that can be diagnosed remotely. Is there a local repair shop that works on cameras? If so, I'd invest in a detailed repair estimate. Using the info from that , we should be able to guide you through the actual repair.
Dan

Posted on Jun 18, 2008

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  • 197 Answers

You'll need to 'flash' the ram inside the camera. That's not hard, but a bit tricky. Do you have a camera shop nearby?

Posted on Jun 18, 2008

  • P.Michael D'Acre
    P.Michael D'Acre Jun 18, 2008

    well..then, you may or may not be successful. Hope this turns to your favor.

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  • 3,614 Answers

First check if your PC was infected with virus. 2nd is try replace the battery and test if it will work..

Posted on Jun 18, 2008

  • 1 more comment 
  • micromaster
    micromaster Jun 18, 2008

    well you need now to test /check the cam.. if it's not functioning well then you need to buy for a new one,,

  • micromaster
    micromaster Jun 18, 2008

    well you need now to test /check the cam.. if it's not functioning well then you need to buy for a new one,,

  • micromaster
    micromaster Jun 18, 2008

    well you need now to test /check the cam.. if it's not functioning well then you need to buy for a new one,,

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