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Trying to fix an ERR5 problem on Kohler steam shower. Did the fix on the steam head unit and am still getting an error 5 message. This required removing the conical spring and wax motor from the housing. I checked and there is water coming into the unit. I am stuck. Just moved into this house and this unit is only a few years old.

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jyackle5
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Posted on Dec 15, 2008

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Raypena
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SOURCE: Kohler Steam Shower. Getting ERROR MESSAGE 5.

check the steam outlet to make sure is properly tight this can cause a false ERR 5
ERR5 comes up when water flow to the unit is blocked or debris has gotten in the unit and clogged check filters,test the water flow

Posted on May 30, 2011

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I have a steam shower cubicle and when the water is switched off it still drips from the shower head,it only stops if I run the hot water tap in the sink


Most likely the issue is the unit is not isolating the water when turned off. Inside the shower valve will be an on off valve that will likely look like thus 06a0e29a-a81e-4b1d-b746-6d8bf0394774.jpg if you can locate one of these and replace your dripping will be resolved. Alternatively if this is only dripping from the larger monsoon in the roof, this can drip for a while after use as it holds a fair bit of water.

Can also try selecting one of the other features when not in use such as he back massage jets ( if you have a 3 dial valve) if it still drips then the problem will almost certainly be a replacement on/off valve
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1 Answer

Kohler Steam Shower. Getting ERROR MESSAGE 5. Need to know how to fix the problem.


check the steam outlet to make sure is properly tight this can cause a false ERR 5
ERR5 comes up when water flow to the unit is blocked or debris has gotten in the unit and clogged check filters,test the water flow

May 30, 2011 | Kohler Home

1 Answer

Error 5


-error 5 is caused by the back pressure of the steam head if water supply to the generator is sufficient and the steam output pipe to the steam head is plumbed according to the manual.
-Kohler recommends to modify the steam head to remove the wax motor, spring and snap ring in the housing. Call Kohler for instructions.

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1 Answer

Leaking


Make sure you fitted the rubber O ring on the end of the shower flexible hose. That will seal the water pipe.

Mar 29, 2017 | Kohler K-9511-BN MasterShower Shower Arm &...

1 Answer

I have a Kohler K-7 steam generator/shower and after using it just fine, water now just pours out of the steam outlet - even if the unit is turned off at the control head. I have had to close the inlet...


There is a float valve interior of the steam generator that supplies water to the generator unit. There are no parts available for that unit, and Kohler was useless re: repair. I have the same unit and mine is doing the same thing. I took it apart and there is a washer worth about a nickel that is inside the unit. I flipped the washer over in mine and it worked for about a week....then back to the same problem.

Dec 05, 2009 | Kohler K-1698-G Brushed Chrome Tandem...

1 Answer

Error code Prr on Mr. Steam control unit. Steam generator starts for about 10 seconds, but no steam comes out and error code "Prr" shows on control unit. Any insights?


I had this problem, and checked the connections, emptied the resivour, and refilled it, and it had no effect.
To fix the problem, I ran the regular shower on hot for 10 minutes to warm up the shower chamber. Then, when I pressed the power button on the steam shower, it displayed "110" as normal.
The problem with "Prr" appears to be that the temp sensor is reporting a value out of range. Heating the shower chamber (and therefore sensor) provides a good value to the sensor, which then allows the shower to operate.
Try warming up your sensor by running the shower.

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2 Answers

The kohler steam unit keeps shutting down prematurely


Since I don't have your model number for this, I am going to attempt an answer for you. Yes, there could be a filter but not always. Sometimes, the sensor on these units can become stuck closed and is sending a false error. Does the unit seem to be working? If it is, then it probably is a false signal. If not, the there could be debris that has gotten into the water lines. Either way, if the unit is new, then it will be under some sort of warranty. I would contact either Kohler or an authorized service rep.

Apr 05, 2009 | Home

1 Answer

Kohler K-9511-BN MasterShower Shower Arm & Diverter Doesn't Work


As a helpful hint , on these models, When installed some plumbers or home owners use plumbers putty to seal the threads and in some cases tape.
Most of the time the putty or tape gets pushed through the system if too much was used.
Check by removing the shower head and testing the pressure and blowing anything else through, then checking the head itself for foreign objects.
Kohler has a cleaning and care page on thier web site if it needs cleaned.

Jan 10, 2009 | Kohler K-9511-BN MasterShower Shower Arm &...

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