Iomega MDHDU won't start on any computer, indicator light just flashes fast? Assume it's dead but can data be recovered? Thank you.

6ya staff

• 2 Answers

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Posted on Jan 02, 2017

Chris

• 696 Answers

SOURCE: My Iomega hard drive (MDHD-UP) not working, only beeps

Hi, Generally the HDD inside the shell can handle about a 6' drop when it's off and about a 1' drop if it's active. The beep is most likely coming from one of the shell components. Take the drive to a pc store and ask the techs to move the HDD into a new shell and test it for you. Most likely it's ok and you can just buy a new shell/enclosure for it. If that doesn't work it may have been actively reading/writing when it toppled and as the drives are a lot more delicate during that process you may need the help of a recovery pro. If that's the case comment back here with your country/state/city and I'll pass on a recommendation for a nearby facility that can assist you in retrieving the files. Chris

Posted on Jun 09, 2009

SOURCE: my 1TB is not spinning. Is it possible to try out.

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

Posted on Jan 21, 2011