Question about Samsung Washing Machines
We have a Samsung WF8604NGW front loading dimond 6kg washing machine. We had the 5ud error message. It turned out the filter was clogged with fluff from a new set of bathroom mats my wife washed. To fix: Put the machine on to drain (if poss) - should be 1 minute on our machine however as the machine was so clogged it took around 15 to finish. Also use the draning tube located next to the filter (on our machine) to get rid of as much water as poss. Now remove filter and clear (warning some water will remain in the system) Before spinning any laundry run the rinse cycle (with an empty drum) a couple of times and clear the filter each time. If the filter is still clogged the laundry will spin heavy as the water will still be in the drum leaving you with no very dry laundry and a horrible noise during the spin. Regards Rik.
Posted on Jan 03, 2011
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Posted on Jan 02, 2017
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Hello & Welcome to FixYa
Sud error is displayed when the washer is unable to drain, press PAUSE/CANCEL button twice to clear the display. After this please check the drain hose and drain pump filter for any blockages and make sure it is not clogged with foreign particles. You can also check the drain pump to verify that its working. Please get back to me if you have any other questions.
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