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I have run my new IG9800 for 24hrs at 60 humidity and not a trace of moisture has collected in the tray, what's happening? Thanks Dave.

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Either the condenser drain is plugged by something or maybe not even hooked up correctly from factory, of at 60 humidity there may not be any water created. This is a rather low amount of humidity. you might not be able to see anything till the humidity increases. try putting a pot of boilng water in front of the air inlet and see if this causes any water to drain. I wouldn't expect much or any at all in humidity that low. There is just not that much water in the air to begin with.

Posted on Nov 14, 2010

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2 Answers

Does not collect water in bucket but runs all the time


Does it have a filter?
http://whirlpool.custhelp.com/app/answers/detail/a_id/953

also:

"
It may be that the humidity level or temperature in the room where your dehumidifier is located is too low.

When the outdoor temperature is below 50 F, the indoor air will be dry even when the air inside is warm, therefore when it's cold outside the dehumidifier may collect little or no water.

Air conditioners will also remove moisture from the room, even if it's hot and humid outside, resulting in little or no moisture collecting in the dehumidifier bucket.

Some dehumidifiers have a deicer which turns off the compressor but keeps the fan running. When the compressor is off, moisture is not removed from the air. The deicer turns off the compressor when the room temperature is cold.

Some dehumidifiers do not have a deicer. If the room temperature is low enough, ice may form on the evaporator coil. The ice prevents the dehumidifier from removing and collecting water. If ice forms on coils, unplug dehumidifier until ice melts and room temperature rises."

Jun 21, 2011 | Whirlpool AD25BBK Dehumidifier

1 Answer

My dehumidifier is not collecting water what can i do to fix it? the model #99701


There are several reasons this may be happening. The 2 primary reasons are the humidity extraction level is set to high. Lower it to 35% . The lower the setting, the more moisture/humidity is extracted from the air. The higher the setting, the less if any moisture/humidity will be extracted from the air.
On most humidifiers the fan runs almost constantly while in operation. The idea is to continually move the air around and when the unit senses a rise in humidity, above what you have it set on, the compressor will turn ON to extract that humidity.

The 2nd thing that causes the problem is a dirty of clogged intake air filter. Which is easily solved by removing and cleaning the filter. Which should be done at least every 2 weeks, while the dehumidifier is in operation.

I said there were 2 primary reasons. Actually, there is a 3rd. Not enough clear air space all around the dehumidifier. A minimum of 12" should be maintained during operation.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.

Jun 02, 2011 | Kenmore 54501 Dehumidifier

1 Answer

My Kenmore dehumidifier has stopped drawing water from the air to the collection receptical. Fan still runs at high and low speeds.


A couple of things may be happening: The humidity extraction level may be set to high and it can't extract any humidity at that level. Reset/Lower it to 35%. The fans on most dehumidifiers run almost constantly (designed that way) so that it keeps moving the air around. If the sensor picks up a higher humidity level than what it's set to maintain, the compressor will turn ON. This is particularly true, if you operate the unit in continual mode, rather than a timed mode. Also, a dirty or clogged air intake filter, hinders the units ability to remove humidity/moisture.

In addition, operating the unit is ambient air temperature of between 40 & 60 degrees F, causes the unit to struggle to dehumidify the air and the fan to run continuously. Obstructing the air flow around the unit, will also cause it to not function as it should. Maintain a minimum of 12" of free air space around all 4 sides of the unit.

Hope this helps you troubleshoot and solve the problem. Please let me know.

May 28, 2011 | Kenmore Dehumidifiers

1 Answer

I have a kenmore dehumidifier (about 2 years old), and i've found that after i turn the unit on and it is running for 2-3 minutes, it will then shut down even though no water has collected in the tray. any...


My first thought is that there's not enough moisture/humidity in the air, for the setting you have the humidifier set on. The higher the setting or percentage (i.e. 60%) means that the level you want to maintain. Which may be find in the cod winter months. In the Hot summer months, you want as low a level of humidity as possible (i.e. 45%).

My second thought is that the air intake filter and the coolant coils need cleaning, since it has been used in 2 years. It's just sat around gathering dust and spiders.

And finally, the collection bucket, may not be inserted properly and when the unit starts up the vibration dislodges the bucket just enough, so that it's not making contact with the safety switch. Sometimes when this happens, the Full light indicator will come ON, even if the bucket is empty.

Hope this helps you to start troubleshooting the problem. Please let me know.

May 01, 2011 | Kenmore 54501 Dehumidifier

1 Answer

Ihave the dehumidifier turned on in my basement...fan runs....displays show the humidity, and temperature...but the tray does not fill up with water at all. Is there a specific setting for the humidity..I...


Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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Nov 13, 2010 | Fedders A7DH45B2A Dehumidifier

1 Answer

Water is not collecting in the bcket. I have had this on and it


whats it set on, check and verify the the compressor running if not wont pull out any humidity

May 10, 2010 | Fedders A7DH45B2A Dehumidifier

1 Answer

My 320 is powered up and running but is not collecting any moisture


low outside temp means low indoor humidity

If the room temperature is close to 60, the coils may be frozen (completely encased in ice). If this is the case, move it where the water can drain off - about 1 gallon which may NOT run into the drain bucket.
I out mine over the floor drain.
Turn off and it will defrost over night.
Only specially made dehumidifiers work below a room temp of 60 degrees (the temp of a basement in winter).
Does it need to be running? A digital humidity sensor from Radio Shack is cheap and may tell you the humidity is OK - only 50% or less.

Dec 22, 2009 | Amcor MD250 Dehumidifier

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Moisture not collected


low on freon is the compressor running?

Jun 18, 2009 | DeLonghi DE400P Dehumidifier

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Dehumidifier


Most dehumidifiers have a "Frost Guard" mounted on the condensor coil. If frost accumulates on the condensor coil the frost guard turns the compressor off until the frost melts, then comes back on again. For the dehumidifier to work properly, the surrounding (ambient), temperature must be higher than 65 degress. This temperature allows the moisture in the air to condense on the coils and drip into the reservoir without freezing up on the condensor coil. Also, if the humidity is too low, (below 45%), the same condition will occur. So it will help to keep the parameters in mind when you have this issue.

Thank you for your allowing me to advise you on this issue.

Dave E. (Illeagle)

Jun 02, 2008 | Goldstar DH5010B Dehumidifier

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